Our impromptu weekend staycation with friends and family turned out to be surprisingly great. The property will awe you with its extravagance. Employees were all welcoming and friendly. The room where we stayed was impeccably clean and comfortable. Dining experience was made special by the courteous staff and sumptuous food. Our kids enjoyed the stay very much. And we couldn’t agree more. Kudos to all the staffs that we met during the stay and who went extra mile to make it memorable. Li ann, Mark Anthony, Elwyn, Leah, Nathaly, Reyjude, Sir Rey and Ms. Iya (Housekeeping). Ms. Lane (Yakumi). Ms. Stephanie (Fresh). Christine ( Front Office). Patricia and Sir Jay (Pool Area). I wasn’t able to get their names but Kuya Lifeguard and Ate Spa attendant were also very helpful and knowledgeable.
the sky bar lounge is under renovation and they failed to inform us regarding that. it should be indicated on their website.. (false advertising )
coffee shops both at the lounge and dragon bar does not have decaf . For a five star hotel and an expensive room price its safe to say that they need lots of improvements on this this part. they should be able to give the guests what they nee and want. having a decaf coffee is basic..
all the staff in the hotel are pleasing and accommodating..good job to the staff. the pool btw is great.
- marilen