I stayed by booking 7 rooms for my family, we had a vacation together to celebrate my son's birthday. there were 3 rooms that we stayed in, the air conditioner was broken, it wasn't cold, once it was turned on in 10 minutes it turned itself off. 1 room for my child has been moved to another room which turned out to be the same AC condition, problematic. at night my sister ordered mineral water to make her child milk, twice informed the reception but no one came to bring mineral water. conditions that night it rained heavily, my sister had to leave the hotel to look for shops around the hotel to buy mineral water, you need to know where the parking lot is and the room is very far away and of course my sister was caught in the rain to get mineral water to make milk for her child. The duty manager came to me and asked for clarification after I complained about the broken AC and minerals. and he promised to fix the broken ac but until when we left no technician came to fix the ac. my sister finally checked out first because the room too hot. I escorted him to the lobby to go home. In the lobby, a receptionist called and asked to pay the hotel bill, I asked if it had to be done now? she said yes now? I thought I hadn't checked out yet, and thought usually all my bills were completed at check out after all I had already paid a deposit there, the receptionist replied ”yes now” I asked again ”should it be now?” he replied yes ,,,, at that time my position was not carrying a wallet because the goal was only to take my sister who wanted to go home, this is the first time I spent the night in a hotel with very bad service. the food is very bad.
I always love staying at Komaneka Rasa Sayang when in Ubud and have stayed there many times on my own, with friends and with family. My last visit was with my brother who joined me from Cape Town. He absolutely loved it. The service is exceptional and I always feel very spoilt by the amazing staff and it does feel like it is my second home in Bali. I wouldn’t stay anywhere else in Ubud. From the moment I arrive, I am always welcomed back like family. The rooms are so beautiful and spacious with gorgeous bathrooms and balconies with daybeds overlooking lush greenery. A jar of home made cookies and fruit basket is a lovely touch. The hotel is set back from the main road but it is so peaceful and only steps away from the centre of Ubud with lots of great shops and restaurants and the monkey forest. The pool area is beautiful and relaxing surrounded by palm trees, nature and the sound of running water from the river below. The staff are so attentive at the pool and it is a great spot to enjoy the daily complimentary afternoon tea. The breakfast is delicious and has lots of variety. The restaurant setting is beautiful overlooking the pool. If something is not on the breakfast menu, just ask and the staff will go out of their way to make it for you if possible. I wish to compliment Ari at reception for her exceptional and always polite and friendly service. I did miss seeing Ibu Desak and Sitiari this time. Can’t wait to be back there again
慌しい一日の終わりには、Mandapa, a Ritz-Carlton Reserveでおくつろぎください。Mandapa, a Ritz-Carlton Reserveは、バリ島の現地の雰囲気を感じたいお客様にお勧めの施設です。デンパサール国際空港から当施設まで、約39kmです。デンパサール国際空港まで、車で約39kmです。付近にはネカ美術館やRidgewalk start from north、Bali Tarantula ATVなどがあり、バリ島の観光に非常に便利な立地です。館内の様々な施設で、有意義にお過ごしいただけます。バリ島の当施設のお客様は、駐車場をご利用いただけます。サービスの質を重視のお客様にも、このホテルにはご満足いただいております。
2023年に改装されたアマンダリ ウブドは、バリ島にある非常にお勧めの施設です。当施設からデンパサール国際空港まで約39kmです。デンパサール国際空港まで、車で約39kmです。ワルン・プラウ・クラパ・オーガニック・ガーデンやアユン川ラフティング、Ridgewalk start from northなど、周辺で多くの観光名所をお楽しみいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。バリ島の当施設には、駐車場が併設されています。このホテルのサービスはすばらしいと評判です。
2023年に改装されたウェスティン・リゾート&スパ ウブド バリは、ビジネスでもレジャーでも、バリ島での快適な滞在をご提供いたします。デンパサール国際空港から当施設まで、約32kmです。最寄の空港はデンパサール国際空港、約32kmの距離です。付近には、WS Art Studio Balinese HandicraftsやSemar Kuning 1、MASなど、バリ島の多くの観光名所があります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。バリ島の当施設には、駐車場が併設されています。このホテルのサービスレベルは高いと評判です。
2022年に改装されたSovereign Bali Hotelは、ビジネスでもレジャーでも、バリ島での快適な滞在をご提供いたします。当施設はデンパサール国際空港から車で1kmと、便利な立地です。付近にはウォーターボム バリやMasjid Baitut Taubah、Park 23 XXIなどがあり、バリ島の観光に非常に便利な立地です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。バリ島の当施設には、駐車場が併設されており、非常に便利です。このホテルは、一人旅のお客様に好評です。
ゲゲスト2023.01.31
I stayed at Grand Sovereign Hotel Kuta Bali from Jul 11th to Jul 14th. The hotel was great, the service was excellent, etc, with only one miss: I forgot my laptop charger and left it in hotel meeting room. After I flew back home to Java, I finally realized that I forgot my charger and immediately look a way to contact the hotel. Well, the response was quick and one of the hotel staff, Ms. ANGEL/ANJEL kindly help and sent the charger back to me (I include the pics of the charger and the receipt of the delivery service). What a great post service! With this kind of service, I really recommend anyone to stay at this hotel. Thank you Grand Sovereign, Matur Suksma Ms. ANGEL/ANJEL. 👍👍🙏🙏
ゲゲストWhen you book a hotel..you usually go and check its reviews and images from multiple sources, but belive me aa hard as you searched..you would never expect the luxury and beauty of this resort. From the lobby, where you will find the funny Bawa to our jimbaran villa to the excellent seevice. Every tiny deatil is well studied and you cant never fins somwethung you would peovide constructive critisisim for! You must go and meet Dewi& SRI from Taman Wantilan restaurant where they offer buffet breakfast and dinner (please don't miss it specially the Indian section). You don't want to miss the spa treatments as well..I tried the baldness massage which was just perfect along with TDA facial and before the day of check out I tried the embrace treatment which is an outdoor massage where you hear the sounds of the ocean. Big thanks to Suri for the discount she provided for us as we had treatments daily. Special thanks to Dika Guest experience manager & the hotel manager whom came to our table to ask if everything is OK. Special thanks goes to Khaola, guest experience manager for all the work and handling she offered us.