Me and my friend stayed here in June , was looking forward to staying but wished we hadn’t . We arrived and found a parking spot round the back which was fine . The outside gardens are lovely but the hole building looked like it needed a complete refurb outside and in . Very dated everywhere . We liked the spa area that was ok and the outdoor pool . Our room was awful , we stayed in a twin room . There was holes in the bedsheets , loads of stains on the carpet . Dusty and dirty . The bathroom floor creaked badly and there was no proper shower just a mixer tap over the bath that didn’t work very well and you couldn’t adjust the temperature as the cold tap didn’t work . The doors to go out to the balcony didn’t shut properly and were warped so you had to slam it shut . They were dirty and badly needed replacing . We were unknown to us next door to a family living at the hotel and they started hoovering at 10.45pm waking us up and being nosey through the night , nothing was done by reception. Breakfast would have been ok but I nearly broke my tooth on a stone they blamed it on the mushrooms ! No apologies after complaining to reception , got told management would phone me but they didn’t . If you want a tatty dirty hotel then stay here if you don’t then stay well away as they don’t do anything about complaints no compensation, no communication at all !
52レビュー