Booked in advance direct through Choice Hotels and thought I was getting the “Member Rate”. Arrived to hear the reception desk quoting prices for the same night as $60+ less than we paid. When we asked if we could be discounted she became very defensive. Hotel was very clean and very nice, but be advised, it is not correctly advertised! There is NO in hotel restaurant. When questioned, the manager (who was very defensive and not kind) stated the Bar & Grill across the parking lot was their restaurant. It is not open for breakfast. He became quite offended that I would want a restaurant breakfast when they offer cold cereal and toast for breakfast. In the end the manager and I agreed to a full refund and we went elsewhere for the night. As we were leaving they rented our room out to a couple for more than $60 less than we paid… Also, they have a fabulous pool that IS open, but they don’t tell you that they only allow one family at a time, you have to reserve your one hour time spot and by the time we checked in all spots were taken except for the 9pm spot.
素晴らしい
101レビュー