I stayed at the Westin the night before my flight because I didn't want to panic about getting to the airport on time. I'd heard Westin is good quality and the location really is so convenient so I splurged. I kind of wish I hadn't. The room was very basic. The shower was nice, but there was nothing about my stay that made me think ”worth every penny!” Especially since they charge for internet.
Good things: the staff are delightful although they definitely seemed understaffed and a bit stressed. The rooms are very clean and the bed was very comfortable. It's AT the airport and so easy to navigate! I asked for some extra water and they brought a lot. The room service food was so good.
Meh things: the carpet made me super glad I brought my own slippers. It didn't seem dirty, but something about carpeted hotel rooms are kind of icky. The coffee cups were all paper and I just felt like I was making a lot of trash when all I wanted was evening tea and morning coffee.
Boo things: not even an hour of free wifi? Just straight up ”pay 18 extra dollars on top of the hundreds for a basic room so you can tell your family you arrived ok and make sure you know where to go at the airport tomorrow.” I don't know, I'm not a business guy but it felt very cheap and petty.
There are lots of dust in front of their air conditioner in my room. I turned off right away because I have allergies for dust. It was outdated but their bed was still very comfortable.
beautiful city view with two large windows, superb location and friendly staffs. I love the fruit flavoured water they provided. But there's a lot of ash on bedside tables. And very loud alarm from police car and ambulance in the midnight woke me up several times.
The staff were super nice and helpful, rooms were clean and the atmosphere was pretty cool. Our biggest complaint is the giant see-through window in the shower that anyone in the bedroom could pretty much see you naked, that frosted glass was not blocking anything out. Probably fine if you’re in the room alone or with a partner, but if you maybe have friends for acquaintances stop by while you’re still getting ready or if you share a room with your kid… It’s just kind of weird.  There also was not an exhaust fan in the bathroom, which I think was needed. Also water from the shower door soaked the ground every time, but that’s pretty common in most hotel rooms with a glass door. It also would’ve been nice to have had more than two towels in the room.
I will still stay here again because I really enjoyed the atmosphere and the location was perfect for what I needed.
Staff was very friendly. Hotel located in a great location with many options for dining. Free bottles of water at the desk helped out tremendously. The restaurant in the hotel was nice. Really enjoyed my time.