Love this hotel, small and cozy and pretty. the front desk is very helpful and polite. they gave us senior discount and we travelled from Canada. its served the purpose well, the United Palace theatre is just 10 min walking distance. The only issue is the water leaks from the shower stall when we shower.. for (queen bed suite ) the reason is its narrow, which is understood for small suite. I would give 5 stars in spite of it. The hotel staff comes and cleans it right away, as we did not expect it. they were willing to provide the needed things. Book it with confidence. So, pretty, and clean. Trust there are no MICE, because in the street outside there are plenty, looks like they keep it out of mice.
We loved this hotel! It is in the perfect location, two blocks away from the metro station. The personnel is helpful and smiling. The rooms are big and clean, and the beds are comfortable. Breakfast is included. Our room was very quiet as well—our window didn't face the street! Although this a not the area where you want to go for a walk at night, I would return to the Opera House Hotel anytime!
I needed a safe, clean, and peaceful place to rest during my long layover, and this spot exceeded my expectations. The room was spotless, the AC kept it perfectly cool, and breakfast was included—a nice bonus. The receptionist, Kim, was incredibly friendly and quick to get me settled. One of the best parts for me was the no-smoking policy, which I’m sure made the air feel even fresher. I’d definitely return!
Me and Harlem go way back. Aloft Harlem used to be my go to hotel before I started staying more on the lower east side. In fact, a Marriott employee who used to work at Aloft directed me to this brand new, just opened hotel. I was excited to return to uptown and stay in this spot! I wanted to love this hotel. I don’t like giving lackluster reviews and feeling like a Karen. But over two nights, the transgressions just piled up. I’m a Marriott ambassador who stays in hotels about 240 nights a year. I never bring up my status. This might be the first time I actually uttered in frustration, “it’s September and I’ve already spent 27,000 dollars at these hotels, why is this so hard?” Upon checkin, it took almost an hour. This is even more frustrating because my first night was business and my company always sends a spending authorization. Two days in a row I checked with the hotel to see if they had received the authorization. They lost the first one. They mismanaged the second one. I always call or chat ahead to ensure a smooth checkin. It was still a mess when I arrived. The room was a “Central Park view.” I should have known better; I don’t know why I believed this title. I know New York geography better than that. I was looking into a building. Central Park facing or in the direction of Central Park shouldn’t be called central park view. I had changed from the city view to the Central Park view before arrival and I guess I’m glad I did because while they were trying to figure out my reservation they mentioned they had oversold the city view rooms. I will say the black out shades do a great job. The bed was fine. Sheets were a little co****. This hotel costs close to what a Moxy costs, so their sheets should be comparably smooth and comfortable. The bathroom was an absolute joke. Maybe not all the rooms are like mine, but mine may as well not have had a door. As you can see in my photos, the door is for “art.” There is a huge gap where you can see everything! Like probably 12 inches or greater of a gap! Who designed this and thought it was a great idea?! Glad I was alone. The air unit is SUPER loud. Doesn’t bother me as much since we usually have a fan on at home, but it was so loud that when it came on, I had to turn the TV up. It will likely bother some people. And you can hear everything through the walls. Oh, and the toilet clogged twice. And one of the days, the hot water was off all day for repairs, though that’s out of anyone’s control. It’s just giving context to a very un-relaxing stay. Back to the front desk mess—I later noted a destination fee on my bill (I had two separate bills because one night was business and one was personal). I don’t mind destination fees—I’ve had them at many Marriott properties. But I was never informed of this one. I even asked at the restaurant, and they had no idea. I finally went to the desk and asked and they explained I should have been given vouchers for each ni
I chose the Kama Central Park because I wanted to spend 10 days in NYC by myself and was unwilling to spend $200+ per night at a typical hotel or AirBnB. . . . . . The location is amazing. It is about a 3-minute walk to the B/C trains at 103rd or 110th St. There are lots of bodegas, restaurants, and services (nail salons, laundromats) within a short walk (Columbus Ave, Amsterdam Ave). There is a Lidl grocery store just up the street at Frederick Douglass Ave near 118th/119th. This is walkable, but you could also take the train two stops if you are carrying a lot of groceries. The Lidl has everything I needed: Yogurt, fruit, chocolate, take-away meals like salads with chicken strips. Even a decent and comfortable pair of black trousers for $15 when I ran out of clean clothes, lol. . . . . . I stayed in a 6-bed female-only room. I appreciated the privacy of my own capsule --- being able to climb into bed and close the door and not have to interact with other people. I also appreciated the common area, where I kept some food in the communal fridge and ate breakfast and a late supper (takeaway from Lild or nearby restaurants) most days. . . . . . I had pleasant interactions with travelers from all over the world. I will mention that I am 55 years old and I met many young people of typical ”hosteling” age, but also people my age and older. . . . . . The en-suite bathroom attached to my bedroom was always clean. In the hall --- open to all residents, not just my 6-person room --- there were a shower room (3 showers) and a toilet room (2 toilets and a sink). For early morning showers, I used these hall facilities rather than my room's en-suite so as not to wake my room-mates. These hall facilities were not as clean as the en-suite, but they were not frighteningly dirty. . . . . . Each bed was assigned a small locker in the bedroom; I left my valuables in it during the day (mainly a laptop). My small suitcase did not fit inside the locker, so I left it sitting outside the locker. I was a bit anxious about that for two reasons. First, I was slightly worried that someone would steal the suitcase (even though it was empty). Second, I was worried that my room-mates might be irritated that my suitcase was sitting there, possibly in their way, and not stowed somewhere. The latch on my locker did not work very well. It was very difficult to make it latch properly. I had to buy a lock. The website said I could buy or borrow a lock from the front desk, but they did not actually have one, so I had to go out and buy one at a CVS for $5. This was not a problem, but I was a little concerned about leaving my belongings unlocked for the first few hours until I purchased the lock. But nothing was stolen. . . . . . One thing about the room was irritating to me --- because my bunk was on top, I had no place to spread out and organize my belongings when packing my day bag each day. This might sound odd, but it was hard for me to *think* about my needs each day and pack ap
KKitrynThis hotel is immaculate and absolutely everybody is above and beyond pleasant. Though not directly affiliated with the hotel, Inexpensive, super clean and very easily accessible parking is a two minute walk away at 25 Kent St. We paid $64 for 2 1/2 days of parking. The room was incredible. Exposed brick walls with super high ceilings, the bathroom had a huge tub and a wonderful shower. Pro tip: if traveling with someone that you do not want to see you naked, understand that it is not a one-way mirror over the bar and you absolutely CAN see into the shower While someone is showering. Luckily I was with my daughter, so this was not a real issue. The restaurant within the hotel and the Ramen place directly next-door are both wonderful. I did not make it to the rooftop bar this time but since I absolutely will stay at this hotel every time I come to visit I will check it out next time! The room was extremely quiet, temperature was easy to control. Now, a little too much honesty, I am an extremely “sensitive” person, and resting and hearing so much from the second I stepped into this hotel. I was never scared, as I definitely don’t typically get scared, but I had numerous very genuine and very obvious things happen while I say that this hotel, such as seeing things walk across the hall in both my room and the hallway, in the main lobby bathroom someone walked into the bathroom and into the stall next to me, but never left, and when I looked, there was no one there,and I was in the shower. I could hear several men talking to each other as if they were right next to me. I was definitely not hearing people from another room. I also heard the door to the stair well open, which is right next to our room and I was right next to the door so when I looked, there was nobody there and I pulled it shut again. Just out of curiosity, as to what was there prior to the hotel, on the way home my daughter looked up the history to the hotel. Let’s just say it was very enlightening as to why i was experiencing so much activity in this hotel, especially on the third floor next to what I will assume would have been a fire escape at some point. It also may explain why the first thing that went through my mind when I opened the front door of the hotel and turned to my daughter and said “I’m surprised the hotel gets away with door opening inward. It goes against fire code. Anyway, You can look up the history yourself and understand all that I have said. :-)  either way, a spectacular hotel at a decent price and a very safe and beautiful part of the city. I will definitely stay here again!
たたたきたロケショーンは申し分なくよく、現地での対応もスムーズでした。しかし、決済額が多重していたため、カスタマーサポートに問い合わせをしましたが、電話をかけても急に電話を切られて、折り返しの電話もしない次第。サービス対応には不満です。現在も1週間以上経って何も対応いただいておりません。
The location was perfect, and the local response was smooth. However, because the payment amount was multiple, I contacted customer support, but when I called, I suddenly hung up and didn't call back. I'm not satisfied with the service. Even now, it's been more than a week and we haven't responded to anything.