投稿日:2025年3月31日
Sandro
It is a good hotel ,especially the location is strategic : just walk distance 3 minutes from old town. Rooms are clean , not very large, but quite. Breakfast is average, quality of food acceptable not great. The restaurant on ground is named Asado. it is a beef restaurant ,managed from famous italian chef. The quality of food is excellent and the price goes along with it: quite expensive but really worth of.
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最低料金(1泊):MYR 327
投稿日:2024年10月19日|スタンダード キングルーム
ゲスト
立地は良く、教会が見えます。駅まではタクシーで10ゲル、地下鉄は通りの向かい側にあります。
朝食はまあまあで、教会を見ながら食事ができて良かったです。
他のレストランは考えない方がいいでしょう。コスパはあまり良くありません。
ホテルは比較的新しいので、ホルムアルデヒドの臭いがまだ残っていますが、コスパは良く、泊まる価値はあります。隣にあるポークロールのファストフード店は美味しいのですが、行列が長いです。
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最低料金(1泊):MYR 322
投稿日:2026年3月11日
Elizaveta Kalinina
素晴らしいホテルでした!友人と私は滞在に大変満足しました。立地は最高で、まさに中心部に位置しているため、ほとんどどこへでも歩いて行け、すべてがすぐ近くにあります。サービスも素晴らしく、内装も特に褒められるべき点です。唯一の問題は、なぜかバスルームにコンセントがなかったため、廊下で髪を乾かさなければならなかったことです。これはあまり便利ではありませんでした。また、部屋は常に寒く、いくら暖房をつけてもなかなか暖まりませんでした。それ以外はすべて完璧でした!
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最低料金(1泊):MYR 300
投稿日:2025年9月8日
Maria
It was upsetting experience during my 6th visit to amazing Tbilisi.
1. It is not easy to find an entrance as the hotel name is placed on another side of the building and the entrance door is not marked by any sign with the hotel name
2. Staff is not friendly or supportive. I checked in around 1 pm just to leave suitcase and did not ask to provide a room as had plans. There were 2 guys at reception dealing with me. I came back to the hotel around 7 pm, my docs were on the desk and I could see them while the receptionist could not find them and asked to sign the docs which have been signed in the morning. He could not explain me if there is a lift (I tried to speak both English and Russian) and I had a strong feeling that he is under some *****.
3. There is a restaurant on the 1st floor with very loud music. I booked a room with a lovely balcony but had to ask to change it as could not have rest because of the music. When I came to reception, first I was told that the music stops at 11 pm but I go to sleep at 9-10 pm and need quiet atmosphere (it is not metioned anywhere about music). Thankfully, I got another room but it was worse than the one I paid for. No balcony, 2 single beds instead of double one. Aints in the bathroom. So it was not a fair exchange (I was even ready to pay more for a better room but the staff is not supportive).
4. The breakfast is nice and the waiter in the restaurant is super nice and friendly (the only nice person I met at the hotel)
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最低料金(1泊):MYR 278
投稿日:2026年1月25日
ゲスト
Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects.
There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable.
My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone.
It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting.
The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests.
On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel.
The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.
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最低料金(1泊):MYR 393
投稿日:2026年7月12日|スタンダードルーム(ベッド2台)
ゲスト
The hotel was very clean, and the staff were friendly and welcoming. However, the biggest issue was the swimming pool. When we booked the hotel, access to the pool was included, but unfortunately it was not usable. Either there was no water in the pool, or when there was, the water was extremely cold. This was very disappointing.
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最低料金(1泊):MYR 272
投稿日:2023年11月13日|スタンダード ツインルーム
ゲスト最高のロケーション。
スーパーケバブのテイクアウト店 Mr Schwarma の近く。
フレンドリーなスタッフが英語を話します。
とても清潔。
ビュッフェ式朝食がおいしい。
早めに到着しないと寒くなります。
スタッフがタクシーを手配してくれました。
深夜までにタクシーを予約しないと料金が 2 倍になります。
ザクロジュースの売り子には注意してください。
非常に高額でぼったくりです。
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最低料金(1泊):MYR 154
投稿日:2026年3月23日|スタンダード ダブル バックビュー
kamgpdj立地は中心部から離れており、タクシーかバスを使わないと行けないため注意が必要です。設備に歯ブラシ、バスローブと書かれていましたが、部屋にはありませんでした。
私の部屋にはバスタブもなかったため、フロントに言ってバスタブ付きの部屋に変更してもらいました。
部屋や設備の豪華さは5つ星ホテルに匹敵しますが、サービス的には4つ星ホテルかなという印象でした。
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最低料金(1泊):MYR 263
投稿日:2025年10月22日
Tugrnv.ol
We spent in this hotel last 2 days of our trip. Amazing spa, good gym and room we had. The most important thing I want to share that this hotel has the best hospitality I’ve ever had in Tbilisi. If we needed smth they did it immediately. And in our last day we had 10 more hour before the flight and hotel allowed led to leave our luggage in storage. That’s a good point from their side.
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最低料金(1泊):MYR 401
投稿日:2026年6月29日
ゲスト
Positive aspects:
The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available.
Breakfast is quite basic, but all items are fresh.
I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient.
1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay.
I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay.
2/ Security issue (a nightmare at night):
At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space.
Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early.
3/ Staff response (dismissive and unhelpful):
In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.”
This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake.
Conclusion:
This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay.
I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.
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最低料金(1泊):MYR 229