投稿日:2025年3月31日
Sandro
It is a good hotel ,especially the location is strategic : just walk distance 3 minutes from old town. Rooms are clean , not very large, but quite. Breakfast is average, quality of food acceptable not great. The restaurant on ground is named Asado. it is a beef restaurant ,managed from famous italian chef. The quality of food is excellent and the price goes along with it: quite expensive but really worth of.
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最低料金(1泊):DKK 505
投稿日:2025年9月9日|スタンダード キングルーム
macjohn5752ホテルのサービスと環境は良好でした。問題はCtripに掲載されている宿泊料金です。(到着時にフロントでホテルの料金を確認しましたが、2回とも変更されていませんでした。)9月6日から8日の週末に宿泊し、宿泊料金は合計1394.00元でした。ところが、8月29日から31日の同じ週末に同じ部屋に2泊したところ、合計1251.00元でした。このような事態は考えられませんし、為替レートの問題でもないはずです。おそらく、常連客を釣り上げるための価格設定が唯一の原因でしょう。本当に残念です。消費者が複数のプラットフォームでより多くの選択肢を持てるように、小紅書で広く宣伝する必要があります。
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最低料金(1泊):DKK 616
投稿日:2025年12月3日
Asil Mohammed
A Decent Hotel
I booked this hotel based on the positive reviews, but my experience didn’t quite match the expectations. While the stay was generally fine, I didn’t find anything particularly exceptional or above standard.
I also had issues with the hot water at night, which took about 3–4 hours to resolve. After a long and tiring journey, having to wait until 11:30 p.m. to finally take a shower was especially disappointing and really affected my overall stay.
Additionally, I encountered a couple of situations during my visit that did not reflect the standards I would expect from a 4-star hotel.
Overall, it’s a decent place, but the experience fell short of what I had hoped for.
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最低料金(1泊):DKK 459
投稿日:2026年4月11日
ゲスト
Современный, уютный, стильный отель. Провели три незабываемые ночи с семьей.
Персонал приветливый и заботливый. Все было волшебно. Вернемся еще раз. Спасибо за гостеприимство
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最低料金(1泊):DKK 496
投稿日:2025年9月8日
Maria
It was upsetting experience during my 6th visit to amazing Tbilisi.
1. It is not easy to find an entrance as the hotel name is placed on another side of the building and the entrance door is not marked by any sign with the hotel name
2. Staff is not friendly or supportive. I checked in around 1 pm just to leave suitcase and did not ask to provide a room as had plans. There were 2 guys at reception dealing with me. I came back to the hotel around 7 pm, my docs were on the desk and I could see them while the receptionist could not find them and asked to sign the docs which have been signed in the morning. He could not explain me if there is a lift (I tried to speak both English and Russian) and I had a strong feeling that he is under some *****.
3. There is a restaurant on the 1st floor with very loud music. I booked a room with a lovely balcony but had to ask to change it as could not have rest because of the music. When I came to reception, first I was told that the music stops at 11 pm but I go to sleep at 9-10 pm and need quiet atmosphere (it is not metioned anywhere about music). Thankfully, I got another room but it was worse than the one I paid for. No balcony, 2 single beds instead of double one. Aints in the bathroom. So it was not a fair exchange (I was even ready to pay more for a better room but the staff is not supportive).
4. The breakfast is nice and the waiter in the restaurant is super nice and friendly (the only nice person I met at the hotel)
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最低料金(1泊):DKK 438
投稿日:2025年9月4日
Irina Levashova
Прекрасный, стильный отель!
Хорошие номера, необычный спа. Вкусная кухня.
Единственный момент, хотелось бы более новую сантехнику и теплые полы ванной комнате.
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最低料金(1泊):DKK 666
投稿日:2023年8月11日|スタンダードダブルルーム
ゲストホテルには改装が必要です。壁は汚れていて、家具はすべてみすぼらしいです。このような環境の部屋にいるのは快適ではありません。
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最低料金(1泊):DKK 245
投稿日:2025年10月22日
Tugrnv.ol
We spent in this hotel last 2 days of our trip. Amazing spa, good gym and room we had. The most important thing I want to share that this hotel has the best hospitality I’ve ever had in Tbilisi. If we needed smth they did it immediately. And in our last day we had 10 more hour before the flight and hotel allowed led to leave our luggage in storage. That’s a good point from their side.
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最低料金(1泊):DKK 424
投稿日:2026年4月29日
ゲスト
宿泊施設は有利です。
プラス:
かわいい下着
毎日清潔で整頓されている
必要なアイテム:靴、子供、シャンプー、ブラシなど。
スペース番号
たくさんの衣類やワードローブ
プール、サウナ、ジムには大量のスポーツ用品と設備が備わっています。
気候制御室
:
山のすべての観光スポットから離れて
窓の外の景色は洗濯機です
ホテルの正面は建物なので美しい景色はありません
翌日、部屋に水を入れませんでした。スタッフは水を飲むと言った。翌日、彼らは大丈夫でした。
電話番号が機能しません(電話番号)、どんな問題でも電話に出なければなりません。
ロシア語を話すスタッフは少ないが、英語を話すことは少ない。
一般的に、あなたが車にいる場合、私が借りたチケット(1日100ドル、2ベッドルームの部屋)にいる場合。
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最低料金(1泊):DKK 442
投稿日:2026年6月29日
ゲスト
Positive aspects:
The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available.
Breakfast is quite basic, but all items are fresh.
I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient.
1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay.
I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay.
2/ Security issue (a nightmare at night):
At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space.
Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early.
3/ Staff response (dismissive and unhelpful):
In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.”
This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake.
Conclusion:
This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay.
I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.
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最低料金(1泊):DKK 368