ゲゲストClean and comfortable hotel. Room was spacious.
Conveniently located close to the Westfield Southcenter Mall and few other shops and food venues.
A complimentary airport shuttle is available from 4am until midnight.
Upon checking in, I was told that my payment wasn’t completed, while this was done and confirmed few weeks before arrival already. Even though I showed my confirmation in the Trip.com app, they couldn’t accommodate me straight away. Luckily Trip.com has a 24/7 help centre and they were able to help me sort out the situation immediately and accordingly. For this, I thank Trip.com and their representatives.
The lady at the desk told me she gave me a nice room, because of the inconvenience. I never asked for this, but it also turned out the room was nothing else than what I had already booked.
The fitness is small, but has quiet the necessary equipment for a good workout.
Very pricey for what you get, but since all accommodations are like this nowadays, I did not count this in my review.
I would stay again, but only after confirming my booking.
ゲゲストThe staff is great. Super friendly and accommodating. Checking was a breeze on Thursday afternoon. The hotel itself has a very nice small front lobby/breakfast area. This is the only area that appears to be updated and kept super clean. We had stayed here years ago and I think things have slowly degraded since our last visit.
Our first night we stayed in a standard queen room. The main hallways and rooms are really starting to show their age. They are superficially clean but when you look a little closer the stains and blems start to show. Bed was incredibly hard almost like sleeping on a box spring. After a bad night trying to sleep in this room we asked for another room and upgraded to a king suite. The suite rooms are much larger in size with a separate bedroom and pullout couch. Same issues though, the couch had stains that we could not even begin to identify and probably would have lit up as a rainbow under some black light. Had to throw a sheet over the couch just to be able to sit on it. The cabinets holding the microwave seemed to be bending under the strain and we didn't dare touch them as it looked like they were going to fall right off the wall.
The location is a little tricky the first time you try and locate the place, its tucked back off of a side road by the freeway. Overall this is a mid range hotel with decent pricing. Would love to see some updates done before we go back to it.
CColemanI have been flying to Seattle from Seoul and back every 90!-180 days year. I always stay at Skyway Hotel each time to eat at Bob Burgers. This js the first time on a short stay they wasnt open. But the hitel is very convenient from the airport with shuttle service.