We are staying at the Intercontinental hotels as our main hotel and have been most impressed. Our stay at the Amstel was so pleasant! The staff was absolutely amazing, every person we encounter was so helpful and kind. It is impossible to single out anyone as each team member was great. We ate at the hotel all of our meals except one and the food and service were perfect. We were so grateful that although the afternoon tea was full they were able to accommodate us in another beautiful location where our view was spectacular. We are in hotels 150 nights a year and our experience at the Amstel was one of the very best. The staff members were such nice quality people. They thanked us for allowing them to provide assistance to us. We were so humbled by the generosity of the hotel staff. While dining everyone pitches in and help one another and whatever we could want was provided immediately. Thank you very much with complete sincerity and gratitude. The management should be commended for encouraging such terrific service. We look forward to our next visit to Amsterdam and staying at the Amstel.
Really enjoyed my stay here. I managed to get into my room early which was great. Location was perfect, close proximity to central station and the sights. Room was really nice and comfortable with nice extras I have been missing at other places I’ve stayed on my holidays. Restaurant was good. Gym was super handy. The only negative was noise from the trams but this eventually ceased during the night. I’d happily stay here again.
I was a little concerned about this hotel after reading so many bad reviews, but I decided to give it a chance, since the location and the price were so perfect. I was not disapointed. The staff was very friendly, the room, the sheets, towels and bathroom were really clean. I could point two negative things about this room: it was really small (which was no problem, I was alone) and my pillow was nothing but a folded blanket inside a pillow cover. Other than that no complains. Could definitely stay here again.