アルバニアティラナで、プールのあるホテル

Feedback Following Our Recent Stay Dear Management team, I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better. Regards, Grech (CEO in hospitality) I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only.

We booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room. There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved. The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it. We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility. We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights. Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay. We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel. Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel.

I stayed here for 5 nights and I highly recommend this hotel. The location is convenient. Nice atmosphere with a beautiful rooftop terrace restaurant and a swimming pool. The terrace restaurant's food and desserts are top-notch. Lovely staff and very helpful ❤️ I’ll definitely choose this hotel again if I come back to Tirana 🇦🇱

ホテルでの旅行を楽しんだ。すべてのスタッフはとても親切でした。入り口で支払いが不足していたので少し緊張しました。私は旅に疲れていて、彼らはこれを考慮に入れて私を私の部屋に送り、その後残りの支払いを取ったかもしれません。少なくとも私はそのような優しさを期待していました。しかし、その日からの私の滞在全体はとても素晴らしかったです。部屋はきれいだった。ただし、バスルーム用品は書かれておらず、不足していました。たとえば、歯磨き粉があると書かれていました。それに応じて歯磨き粉を購入しませんでした。しかし、そうではありませんでした。これらは私にとって敏感な問題です。そして、ほとんどの人は部屋に書かれているものに応じてホテルを選択します。そのような敏感な問題を考慮すると、ホテルはとても素敵で、その場所は中心部にあり、徒歩でほとんどどこにでも行くことができます(歩くのが好きなら)。両方とも静かで、従業員は素晴らしく、ハウスキーピングの女性はとても丁寧で細心の注意を払っています。いくつかのことを除いて、私はとても満足していました。また行くなら、これは私が選ぶホテルです。 ありがとうございました!

スーパーホテル。すべてのポイントで非常に押されています。市内中心部に直接はありませんが、バス停から交通は安いです。真新しい建物の上端装置。快適なスタンダードルーム。ワイドダブルの最高の睡眠快適さ。高品質のベッド。 8階の屋上プール。ジム。しかし、センターはありません。素晴らしい朝食。私たちの子供たちに新鮮な食べ物を与えてください。スタッフはとても有望です。良くない...! ! !

Hôtel près d’un centre commerciale 10 min à pied très bien situé hôtel avec un beau restaurant et bon petit déjeuné je recommande

Heureusement que le personnel est très gentil et serviable car il y a eu pas mal de désagréments durant le séjour. Mention spéciale aux femmes de chambres qui sont toujours très souriantes et qui sont aux petits soins. La jeune fille au bar est aussi très gentille. Le Check-in n’a pu se faire qu à 17h car une panne de courant empêchait de savoir quelle chambre nous avions. Cette même panne apparement nous a empêché d’avoir des wc fonctionnel jusqu’au 2ème soirs. Nous n’avions presque pas d’eau froide et devions prendre la douche très chaude, pas très agréable quand il fait plus de 40° dehors. La clim ne fonctionne pas très bien mais c’est supportable. À partir du 3eme jours l’ascenseur était en panne. Nous n’avons pas ouvert la fenêtre de la chambre car l’odeur était insupportable et le bruit de l’autoroute également. Le petit déjeuner était simple mais bon et suffisant. La piscine est vieillissante, les photos datent d’il y a longtemps. Dans l’ensemble c’est correct pour le prix et surtout grâce au personnel qui est très gentil et serviable.

It was a lovely place in a private road. There was a pool and garden area that was well maintained with sun beds, table and chairs. You could walk through a path through trees close by where there was a beach. You can swim here and there are sun beds and some shade. There are a number of cafes on the seafront and it felt safe and contained. It’s not far to Durrës or more places in Golem main resort and we walked down there once. The Vila is well maintained and we had a friendly welcome. Thank you.

Walking distance from the city centre where u can take the bus to airport is 30min There is a Nice park behind the hostel The bed is comfortable and staff are so nice Just the bathroom is a bit too small and só times many ppl