ゲゲストI spent a weekend here, and it was a great experience! My apartment was absolutely fantastic, offering breathtaking views from the 42nd floor. Waking up to that sea view every morning was truly a highlight of my stay. The room itself was spacious and comfortable, making it a perfect place to relax after a long day. The facilities and services provided by the hotel are top‑notch. The hotel staff are helpful and professional. I am glad I chose this hotel for my trip! I genuinely enjoyed every moment spent there. I'd highly recommend this place for anyone looking for a memorable experience!
我在这里度过了一个周末,整体体验非常棒!我住的公寓无可挑剔,在42层坐拥壮阔迷人的海景。每天清晨伴着海景醒来,是这次入住最大的惊喜。房间宽敞舒适,奔波一整天之后,可以好好放松身心。酒店配套设施完善,服务水准一流。工作人员待人热心,业务专业。很庆幸这次旅行选择了这家酒店。我十分珍惜在这里度过的每一刻,真心推荐所有想要一段难忘旅途的游客前来入住!
ゲゲストLocation in quite area,lots of food restaurants close by, no noice of cars or other guests, metro station in 10 min walk with suitcase exit D, 3 stairs + 8 stairs, not exit A as you hve to cross road 4 lanes,breakfastbuffet,coffee nachine,meat with bones fried,boiled,scrambled eggs available, cakes too
ゲゲストDefinitely not a 5 star hotel they claim to be on Trip.com.
The first room we were checked-in had a broken window that couldn’t be opened and the reception didn’t know about it, although the window was closed with a tape and they should have known that this room had a problem. There were not many guests in the hotel and plenty of rooms to be offered.
In the next room we found out that the show was out of hot water. The problem was with the central supply system and instead of repairing it themselves, the hotel engineer was coming to our room claiming that we should discharge water for 5-10 minutes before hot water starts coming out. This kept going for almost an hour, we were tired and wanted to sleep because it was late evening. The problem didn’t require our assistance because the problem was with the whole hot water supply system, not with our exact room.
Also, they brought us a small heater to the room which I was surprised about, but then I understood that it was because the air-conditioner which had a heater mode, didn’t work well. I doubt that the hotel would have enough heaters for all rooms in case they had more guests. Without the heater it was quite cold in the room.
Next morning the house keeper came at 9-30 am!!!Which is insane. We were sleeping. I’ve never encountered a hotel at which the house keeper came that early and disturbed the guests.
Finally when leaving the hotel, we wanted to take those one-time use sleepers with us to use during the flight and found out to our surprise, that for 4 days we were living in the hotel sleepers were not changed even once. I called the reception, it was early morning (like 6-30 am) and they told me that the house keeper will bring us the sleepers when she comes to work. I told that we were leaving already and the reception promised to bring the sleepers asap. 10 minutes later nobody came and we went to check-out. At the check-out I asked for the sleepers again and told the receptionist that the taxi has almost arrived, so that she could bring us the sleepers first and then proceed with the check-out. She didn’t listen to me, still first processed the check-out and only after it went for the sleepers. So it basically took me half an hour and my nerves to get the sleepers that were supposed to be in my room from the very beginning.
The general manager talked to us after the case with the hot water and the house keeper coming early in the morning. He was very polite, but this doesn’t eliminate the fact that basic services in this hotel leave much to be desired.
On the plus side, very comfortable beds and clean spacious room.