What a big disappointment! I trusted their advertisement and booked this hotel. The first three days no one came clean the room though we had “cleaning” sign hung on the door handle. They advertised with fitness center but in fact they don’t have one. Tried to contact front desk but it was always empty. Through trip.com, I shared my feedback to the hotel. Their admins Ms. Mao from the hotel has informed trip.com that “there is no gym available and the apartment does not have a 24hour front desk”. That’s a lie! I accept mistakes but dishonest is not acceptable. Please see below pictures how they advertised their “fitness center” and “cleaning”. I am not asking a 24 hrs front desk, at least there should be someone during the normal working hours. When we checked in, there was no one there, just left a note to call a Chinese cellphone number. I was lucky had someone with me, otherwise I was unable to call to check in since I don’t have a Chinese phone. Anyway, I honestly shared my own experience with you all, hope you consider well before you book with them.
自動翻訳