コロンビアボリーバル県の3つ星ホテル

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

この場所は本当に素晴らしいです。ガールフレンドと私はコロンビアでの最初の 2 泊をここに滞在することに決めましたが、この決断にこれ以上満足することはできませんでした。私たちはアフリカスイートに泊まりました。部屋は清潔で、美しく装飾されており、とても魅力的でした。ベッドは快適で、すべてのアメニティは宣伝どおりでした。しかし、それは氷山の一角にすぎません。ここのスタッフは本当に素晴らしいレビューに値するものです。私たちは遅く到着し、到着前でさえ、オーナーのマーカスがチェックインに関する情報をすぐに返信してくれました。 私たちがそこに着いたとき、フラン（フランソワ）が私たちを待っていて、BnBの迅速かつ思慮深いツアーを提供してくれました。あらゆる質問に親切で有益でした。彼は私たちのために旅行をしてくれました。とても素晴らしい人間です。翌朝、私たちは完璧に調理された素晴らしい朝食をとり、敷地内に常駐しているカメが迎えてくれました。とてもかわいい小さな男であり、電話でのときと同じくらい歓迎的で親切だったマーカスも同様でした。私たちが出発したとき、ローマンは働いていて、バス停までタクシーを手配してくれました。同様に親切で親切でした。続けることもできますが、ぜひこの BnB を予約してください。次回カルタヘナに戻ったとき、そしてその後はいつでも戻ってきます。

All rooms overlook a central courtyard, which is nice but not practical as people are always passing by so you can’t leave the window open as you get no privacy. The curtain is not a curtain but a rolling blind, so either shut or open. My room happens to be on the ground floor, where the restaurant is. It may be better on the other floors. So just artificial light. There is also no desk in the room. Otherwise the room is decent and clean. The breakfast is simple but good with coffees, juice some fruit and an omelette. The place is secure and the reception have to open for you to go in and out. Location wise it’s pretty good as well as it’s within the wall but not where wll tourists hang out. Pretty safe Check in strictly at 3pm even if the room is available 😅

My stay at Ithia was very enjoyable. First time in Spain. The hotel is about 25 mins away from El Dorado Airport and check in was very smooth. My spanish is very basic but the staff was very patient and answered all of my questions. It is conveniently located right next to Museo National and within walking 15-20 mins walking

いくつかの小さな発見の優れた構造は、複数の星、1つの部屋の鏡であり、別の受信外国人顧客に電流減少器を提供する可能性があります。非常に便利な従業員の優れたサービス。ガイドは非常に心のこもった役に立つ、私は特に願っています......私は提案します

El servicio excelente, la atención excelente de pronto revisar el aire de la habitación 211 ya que deja un pequeño charco de agua y eso deteriora el suelo

It was good, even when they dont have room service 24 hours or minibar, you can bring in take outs or deliverys.

カルタヘナ デ ラス インディアスの古い歴史的中心部は非常に高価であるため、これは手頃な価格のオプションでした。 Uberとタクシーも手頃な価格です。朝食のごちそうはとても良かったです。スタッフは親切で、あなたをだましたくないです。気温が約32度あるこの町ではエアコンがうまく機能しています。屋上からの眺めがいいです。コロンビアのアレンティニア人に優しい場所

Good location in South Bocagrande. Plenty of places to eat and a small mall across the road. Check in and out was smooth. Room was a good size with plenty of pillows and a comfortable bed. Has a minibar fridge and safety box. Bathroom was clean with a good shower. Breakfast was tasty with a decent variety. Pool area is well maintained and shaded. Would recommend.

me queda muy feliz de mi alojamiento en el hotel Baluarte, los todos personal del hotel fueron super amable, el desayuno estaba muy sabroso, Si tenía alguna pregunta el personal del hotel siempre me ayudó con consejos, Este es lugar seguro absolutamente. Me aloje en hotel durante dos semanas y las dos semanas se quedan sin un solo incidente. Estoy lleno de agradecimiento a personal el hotel, y recomiendo hotel baluarte a todos.