コロンビアボリーバル県の3つ星ホテル

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

Me gustó mucho la ubicación, cerca a la ciudad amurallada y a las playas de Bocagrande a las cuales se llega caminando. Justo a la vuelta hay tiendas y supermercadps- Respecto a las instalaciones si bien no son nuevas, están bien conservadas y les hacen mantenimiento El servicio fue lo mejor, todo el personal es muy amable y atento.

Ottimo B&B nella zona più bella di Cartagena, Getsemani. La via in cui si trova è comunque non rumorosa e si riesce a dormire molto bene. Il Servizio è davvero ottimo, lo staff è stato pronto a soddisfare ogni nostra richiesta.

All rooms overlook a central courtyard, which is nice but not practical as people are always passing by so you can’t leave the window open as you get no privacy. The curtain is not a curtain but a rolling blind, so either shut or open. My room happens to be on the ground floor, where the restaurant is. It may be better on the other floors. So just artificial light. There is also no desk in the room. Otherwise the room is decent and clean. The breakfast is simple but good with coffees, juice some fruit and an omelette. The place is secure and the reception have to open for you to go in and out. Location wise it’s pretty good as well as it’s within the wall but not where wll tourists hang out. Pretty safe Check in strictly at 3pm even if the room is available 😅

My stay at Ithia was very enjoyable. First time in Spain. The hotel is about 25 mins away from El Dorado Airport and check in was very smooth. My spanish is very basic but the staff was very patient and answered all of my questions. It is conveniently located right next to Museo National and within walking 15-20 mins walking

El servicio excelente, la atención excelente de pronto revisar el aire de la habitación 211 ya que deja un pequeño charco de agua y eso deteriora el suelo

It was good, even when they dont have room service 24 hours or minibar, you can bring in take outs or deliverys.

The hotel is perfectly clean and in a very strategic location- across from the convention center, the usual starting point for any boat trips as well as the old city wall.  The staff is friendly, and breakfast is perfect. Loved the view from the balcony!  For business travelers, keep in mind, this is a historic building and the hotel is on the 5-th floor - do not expect a lobby or a bar for congregation, but there are plenty around-steps from the building.

Me gustó el servicio y las habitaciones, queda algo retirado de farmacias y lugares de interés, no obstante lo recomiendo cuando se viaja solo con adultos y con facilidad de moverse

カルタヘナ デ ラス インディアスの古い歴史的中心部は非常に高価であるため、これは手頃な価格のオプションでした。 Uberとタクシーも手頃な価格です。朝食のごちそうはとても良かったです。スタッフは親切で、あなたをだましたくないです。気温が約32度あるこの町ではエアコンがうまく機能しています。屋上からの眺めがいいです。コロンビアのアレンティニア人に優しい場所