Zum Sauberkeit , es hat im Bad nach Schimmel und Urin gerochen. Auf dem Duschkopf hab auch Schimmel gesehen, aber worauf es ankommt, Handtuch und Bett war sauber :) . Boden war ok… dem Bad hab, dann für mich desinfiziert, dass ich ohne Gedanken duschen kann…
Was ich nicht gesehen und gewusst habe , dass man bei dem Reception Automat auch einchecken kann, mit dem Schloss-cod das Hotel außerhalb der Rezeption Zeiten beliebig verlassen und wieder zurück kommen kann und man muss sich nicht auschecken, genial. Das mach dieses Hotel mir preiswert.
Die Adresse ist laut Google befindet sich auf dem Bushaltestelle. Ich musste mein Auto stehen lassen die Lage checken, dass ich das B&B Hotel finde. Es war nach lange Arbeitstag ärgerlich … aber die Lage ist toll, weil man brauch nur 5 min von dem Autobahn , oder von Schnellstraße, wenn man weiß wohin …
Personal an der Rezeption war freundlich. Das Zimmer war durchschnittlich auch in Bezug auf die Sauberkeit. Das die Zimmerreinigung nicht täglich kommt ist sehr unschön. Anders als angeboten kommt sie auch nicht auf Anfrage. Wir konnten uns lediglich frische Duschtücher an der Rezeption holen. Das Frühstück war durchschnittlich. Einziger Lichtblick im Hotel war der Kaffeeautomat im Foyer.
ゲゲストI felt very anxious and scared. This hotel definitely needs to state on their website that their location changes during the winter. My actual accommodation was at Nature Hotel Walde sruhe, located in the mountains. The original hotel was dark and only the intercom was working, so I was really worried when they asked me to call a taxi to come to another hotel. I was confused and didn't know what to do, but a local woman happened to be passing by and helped me out. Don't get misunderstand, the hotel I stayed at was great, the rooms, the food and the staff were great. When I arrived that hotel by taxi and I said this is so bad experience, they said me No problem. It was probably a better grade than the original hotel. But the problem is not there. The location I booked is different from the actual location, that's the big problem! The visitors who come here in winter are probably mostly people who travel by car. If I had booked this place just to relax and enjoy a holiday, I would have been very happy, but I had a schedule that needed to be on time. I chose a place within walking distance to Oberstdorf Station and the ice rink, and booked it. That was my selection criteria. No matter how nice the hotel is, if it's in the mountains I wouldn't choose it. Luckily, there was no snow for a few days after my arrival, so I made the 40 minute walk to the ice rink in the morning. However, it was dark at night and the road was steep, so I couldn't walk there. My friends were worried and sent me the hotel. On the third day, the slope in front of the hotel was frozen and I slipped and hurt my hand. I had been negotiating with Trip.com for a long time, but I couldn't get in touch with them and they told me I couldn't change the hotel. However, due to an injury to my hand, I was unable to continue and was able to cancel the remaining days of my stay after speaking with the Trip.com representative and the front desk staff over mu phone. I had planned to stay somewhere that was easy to walk to, but the time spent negotiating left me exhausted. You are too careless about people who are not used to steep snowy roads. Please think more about the importance of location. Please be sure to write any changes in hotel location!
\\O_O/Given the comments I read from other travellers, the hotel actually has far exceeded my expectation. First of all, there is a U-bahn station right next to the hotel, which takes you only 2 minutes to the central station. The room is spacious, clean and air-conditioned, which is rather rare among other hotels in Germany. It also comes with a large window, which makes the entire room bright and cosy. The front-desk service is 24 hours. The staff are all friendly and helpful.
ゲゲストThis is a lovely hotel with excellent staff. Everyone is very friendly, helpful and professional (except that we saw one or two members of staff eating behind the reception on more than one occasion, which is not professional).
The hotel itself is very modern and very clean, but the claim on the hotel website that each room has air condition is not true. The rooms have a heating and cooling system, but the cooling system is not air conditioning and does not let out cool air in the winter and spring.
The problem is that, due to climate change, March is much warmer than it used to be. If you are staying in one of the lovely 4th floor suites and the sun is shining, the temperature can easily reach the mid-20s and the room retains that warmth at night. This morning, it was 25 Celsius in our room, and over the coming days it will be much warmer. In a few more weeks, it will be uncomfortably warm without air conditioning or a functioning cooling system. Regardless of where you are in the world, air conditioning is air conditioning. It has no other name. The words air conditioning should not appear on the hotel website. It is misleading.
Despite this issue, we had an enjoyable stay and we can recommend the hotel and the staff.