Das Hotel liegt etwas abseits der Stadt, aber in 10 Minuten ist man zu Fuß dort.
Es gibt ausreichend kostenlose Parkplätze direkt am Hotel.
Die Zimmer ausreichend groß und das Bad ist zweckmäßig ausgestattet.
Das Hotel ist sauber, was auch für die Zimmer zutrifft.
Das Personal ist sehr freundlich und hilfsbereit (wir wollten ein anderes Zimmer haben und bekamen dies auch)
Das Frühstück ist ausreichend, wobei die Qualität der Wurst und des Käse gerne etwas besser sein dürfte.
Wir waren mit dem Hotel im großen und ganzen sehr zufrieden, zumal es auch, im Vergleich zu anderen Hotels in der Umgebung, preiswert ist.
Good Facilities, But Service Was Incredibly Disappointing
The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating.
My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me.
To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses.
My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.
ザルムゼー・フェアから25kmのHotel am Zooはノインキルヒェンにある宿泊施設で、テラス、無料専用駐車場、バーを提供しています。コングレスハレから約26km、ザールブリュッケン中央駅から約26km、ザールラント州議会議事堂から約26kmの宿泊施設です。アレルギー対策済みホテルで、館内全域での無料WiFiとサウナを提供しています。
Hotel am Zooのお部屋にはシーティングエリア、衛星チャンネル付き薄型テレビ、セーフティボックス、専用バスルーム(シャワー、無料バスアメニティ、ヘアドライヤー付)が備わります。が備わります。すべてのお部屋にポットが備わり、一部のお部屋にはキッチン(冷蔵庫、電子レンジ付)があります。この宿泊施設のお部屋にはそれぞれベッドリネンとタオルが備わります。
この宿泊施設ではビュッフェまたはコンチネンタルまたはヴィーガンの朝食を楽しめます。
Hotel am Zooに滞在中は、ノインキルヒェン周辺でハイキングやサイクリングなどのアクティビティを楽しめます。
Hotel am Zooからザールラント州立劇場まで26kmです。ザールブリュッケン空港まで27kmです。
The location was good. Hotel was just 10 minutes away from the main square train station was also 11 minutes staff were good.
They allow the checkout upon request. It’s a good location And good hotel.
TTrave_LinaGood Facilities, But Service Was Incredibly Disappointing
The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating.
My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me.
To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses.
My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.
ゲゲストÉtablissement moderne et propre. L accord avec le parking est fort appréciable mais avoir un montant pour le séjour serait plus appréciable. Au niveau équipement avoir une bouilloire serait super. Sinon rien à dire.
ゲゲストDecent hotel and great location if you are hiking the Saar Hunsrück trail. The sign in the entrance hall with the penalty for preparing food in the room scared me a little as I didn't know what it precisely meant, it is good to ask the owner.
MMonica77$$The location was good. Hotel was just 10 minutes away from the main square train station was also 11 minutes staff were good.
They allow the checkout upon request. It’s a good location And good hotel.
DDietmar LepageDas Hotel liegt etwas abseits der Stadt, aber in 10 Minuten ist man zu Fuß dort.
Es gibt ausreichend kostenlose Parkplätze direkt am Hotel.
Die Zimmer ausreichend groß und das Bad ist zweckmäßig ausgestattet.
Das Hotel ist sauber, was auch für die Zimmer zutrifft.
Das Personal ist sehr freundlich und hilfsbereit (wir wollten ein anderes Zimmer haben und bekamen dies auch)
Das Frühstück ist ausreichend, wobei die Qualität der Wurst und des Käse gerne etwas besser sein dürfte.
Wir waren mit dem Hotel im großen und ganzen sehr zufrieden, zumal es auch, im Vergleich zu anderen Hotels in der Umgebung, preiswert ist.