ザールブリュッケンの人気3つ星ホテル

Good Facilities, But Service Was Incredibly Disappointing The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating. My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me. To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses. My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.

Das Hotel ist okay. Praktisch wenig gemütlich. Einfach ein in die Jahre gekommenes Hotel. Im Bad gab es leider nur zwei große Handtücher am Waschbecken gab es kein kleines Handtuch nichts. Das war leider etwas wenig, wenn in der Dusche komplett undicht ist.

還行吧，主要離學校近