Conveniently located just above some western chains and a shopping mall. 52 floors guarantee a fantastic view over the city. The room was clean and well furnished even if there was not a bathrobe. For an Hyatt is pretty surprising. Laundry service is efficient and the breakfast was aboundant and of great quality.
The bar beside the lobby was good as well and prices are reasonable.
The front desk staff were friendly and helpful
Cool layout of rooms even the most basic ones, location in cbd gives you direct access to the mall. The pool is cool but I feel the terrace space is too empty with not much seating area or anything going on… perhaps because it was early December even tho the weather was still comfortably warm. Also recommend the Chinese restaurant - abalone rice was delicious.
My only complain was with the busboy at Reception. To get him to take my bags out after checking out and flagging a taxi, had to wait almost 30 minutes of him walking around without paying attention. When he finally did after a lot of yelling, he asked for a tip. My reply was for him to improve his attitude and afterwards expect a tip, never ask for one. Otherwise, an excellent hotel, great service, delicious restaurants and many nice employees around the rest of the hotel. Great very large rooms, darn good price too. Well worth the money to stay in.
Upgraded us to a higher floor with an amazing 180° panaromic view, which was truly our highlight ! Nice spacious bathroom with good amenities. The portion of room service was generous and enjoyable.
The front desk was professional and super helpful in taking care of all our needs.
Though the furnishing of the room is a bit worn out but it was clean and didn't affect our stay at all.
Enjoy our stay, and we will consider staying here if we visit Nanning again
AArio73This hotel is a wonderful place to unwind for anyone looking to escape the stress of city life. From the moment we arrived, the service was exceptionally attentive every member of staff welcomed us warmly and always greeted us with a genuine smile.
The rooms are beautifully designed in a timeless style. What stood out to me most was the high level of cleanliness and the excellent amenities. The view is absolutely breathtaking, and you hardly want to leave your balcony. We also had a private whirlpool, which was perfect for this time of year and made our stay even more relaxing.
I would especially like to praise the housekeeping staff. The ladies did an outstanding job—everything was spotless, hygienic, and cleaned very thoroughly.
Another true highlight was the incredible food experience. Every afternoon we were treated to attentive afternoon service with desserts that were clearly prepared with love and care.
The breakfast deserves special mention. I have stayed at some of the best five-star resorts, and I can honestly say that the quality of the breakfast buffet here was outstanding. While it is smaller than those of large resort chains, it clearly follows the philosophy of quality over quantity, and nothing was missing. Many of the vegetables came from the hotel’s own garden, which made the experience feel even more authentic and fresh. The soup selection was excellent, and the beef soup was rich and generous—you could truly taste the passion and love the chef puts into their work.
The surrounding area offers several attractions, although some are unfortunately closed during the winter season. I would recommend arriving by car so you can visit places like the nearby waterfall and other sights. My only small criticism would be that the hotel could offer more excursion options for guests without a car. That said, we really appreciated that on our first evening we were kindly driven to the nearby small town for dinner.
The resort is also very family-friendly and offers a variety of activities for both adults and children, such as magnet crafting, fishing, and sports activities like yoga.
A very thoughtful gesture was made at checkout, when we were given rice from the hotel’s own cultivation. This was something I truly appreciated and found very meaningful.
I would definitely recommend this resort to everyone. My husband and I would love to return—next time in spring.