ドイツバーデン＝ヴュルテンベルク州の4つ星ホテル

The highlight of our stay at Bad Hotel Überlingen was definitely the spa area. It felt very new, clean, and thoughtfully designed. The sauna resting area, in particular, stood out—it connects directly to a garden, and from there you have a beautiful view over Lake Constance. Stepping outside for fresh air between sauna sessions, with that view in front of you, was genuinely relaxing. The gym, on the other hand, felt a bit disappointing. It’s quite small, and strangely, there were no weights available. It seemed like all the equipment was locked away in a physio or personal training room, which made the space feel incomplete for anyone wanting a proper workout. Breakfast was a much more positive experience. The selection was excellent, easily better than what I’ve come across in most German hotels. Everything was well presented, and the refilling was always timely, so nothing ever felt empty or neglected. That said, the service was a little inconsistent. One staff member—a dark hair runner in the restaurant—handled a small issue with a pepper grinder poorly, initially dismissing the concern instead of checking it. Thankfully, another server stepped in quickly and resolved the situation before it escalated further. Parking is available either at the hotel or at the car park across the street, both at €17 per day, which is straightforward but something to factor in. What really ties everything together is the location. The surroundings are beautiful—the lakefront promenade is just there, perfect for a walk, and there’s a nearby park with a charming tower that adds to the scenery. The Bodensee-Therme Überlingen is also just around the corner, making it easy to extend that spa-like feeling beyond the hotel itself. In the end, Bad Hotel Überlingen is a place where the setting and spa experience really shine, even if a few details—like the gym setup and some service moments—don’t quite match the overall potential. This is one of the very few hotel I would love to stay over again.

とても親切なスタッフ。部屋を予約した際に間違った日付を予約してしまいましたが、当初は変更は許可されていませんでした。スタッフは無料で日程を変更してくれて、近くの観光スポットも積極的に紹介してくれました。市内中心部まではわずか10分です。実際、そこへ辿り着くにはまっすぐな道があります。 。

ホテルは新しいエリアに位置し、メルセデス・ベンツ博物館から徒歩圏内です。周辺は比較的開放的です。清潔さはまあまあで、トイレには汚れがありました。夜勤の受付係はかなりイライラしていました。部屋には飲料水のボトルすら用意されていませんでした。下の階で5ユーロで購入できます。路上駐車と、通りの向かい側に地下駐車場があります。シュトゥットガルトの治安状況を考えると、夜間に路上に駐車するのはためらいました。

とても完璧なホテルで、広として明るく、デザイン感が強く、内外に2つの部屋があり、外のソファベッドもとても快適で質が良いです。窓の外は通りの景色で、教会の鐘楼の音が風に漂い、心を浄化する空のインスピレーションが生まれます...それは私と子供たちが大好きなスタイルです～部屋の食べ物と飲み物は非常に豊富で、すべて費用に含まれています。サービス料は、カード、現金、および非常に柔軟性をスワイプできます。バスルームの洗面台のブロックが壊れています。電話のカスタマーサービス、ドアを開けて、フロントデスクのハンサムな男が修理に来ました。スーツを脱ぐことは何も言わず、すぐに修理されました。この人は国内に限定されません。子供は修理工が到着するのを待っているからかもしれないと言いました。猿の年が馬月であるかどうかはわかりません～～～

The hotel itself was comfortable, the breakfast was good, and the other staff members I encountered during my stay were friendly and helpful. However, my check-in experience was extremely disappointing. I booked a Deluxe Room for 2 adults and 1 child through Trip.com. The booking clearly showed 2 adults, 1 child, and I had also submitted a special request asking for the sofa bed to be prepared before arrival. At check-in, the receptionist informed me that the sofa bed had not been prepared because the reservation allegedly showed only 2 adults. When I showed my booking confirmation, which clearly stated 2 adults and 1 child, she insisted that the hotel had not received such information. I understand that communication issues between the hotel and booking platform can happen. However, what disappointed me most was the receptionist’s attitude. There was no apology, no effort to assist, and no willingness to find a solution. Basic information such as the breakfast location and hotel facilities was only provided when I specifically asked. When I requested her name in order to provide feedback, she refused and replied, “I do not need to tell you.” This review is not about the sofa bed itself, but about the unprofessional and unfriendly service I received during check-in. Fortunately, the rest of my stay and interactions with other staff members were much more pleasant.

フロントと朝食サービスの間でコミュニケーションに問題があるようです。朝食代を二重に請求されそうになりました。しかも、一人25ユーロにしては品数が非常に少なかったです。 午後にコーヒーだけを飲みたい場合も、なかなか難しかったです。パンなどとセットでしか提供されておらず、値段も高すぎました。軽食の自動販売機はありましたが、価格に見合う価値はありませんでした。 シャワー室にはカビが生えていました。 残念です。もっと快適な滞在を期待していました。

環境は良いです。屋根裏部屋に住んでいない人は試してみることができます。

I stayed at the Maritim Hotel Ulm and had a mixed but overall decent experience, with the breakfast being the clear highlight of the stay. The breakfast was excellent — very fresh, with changing daily offerings that made it enjoyable to visit every morning. A particularly impressive touch was during the New Year period, when the hotel extended breakfast service until 14:00 to accommodate guests after late celebrations. That level of flexibility was highly appreciated. The breakfast room itself was clean and well maintained, although the interior design already feels somewhat dated. On the downside, the hotel overall shows its age. The roughly 30 years of operation are visible in parts of the interior and general appearance. Additionally, the service felt more aligned with local standards rather than the international level typically expected from a 4-star hotel. For example, storing a suitcase for a few days between stays required a longer discussion than expected, which reduced the feeling of convenience and guest orientation. Overall, the hotel is still a solid choice, especially for guests who value a strong breakfast offering, but some modernization and service process improvements would further enhance the experience.

ホテルはとても新しく、そのスタイルがとても気に入りました。サービスも良く、環境も清潔で衛生状態も良好です。設備も充実しており、何も不足を感じることはありません👍 立地もさらに良く、ハイデルベルク中央駅のすぐそばなので、アクセスも抜群です！スタッフはフレンドリーで丁寧で、とても快適に過ごせました❤️ このホテルが本当に気に入ったので、次回また泊まりたいと思っています！

出来たばかりのホテルでとても綺麗でした。シャワーや洗面も使いやすかったです。朝食も美味しくいただきました。お部屋にミネラルウォーター(硬水)も2本ありました。駅を出て左側に1分ほど歩くと着きます。ホームからも見えているくらい近く、かなり便利でした。ただ、市街地やハイデルベルク城の方に観光に行くにはトラムやバスを利用しなければなりませんが、乗り場もホテル出て目の前なのでしっかり下調べしていけば問題ないです。駅のツーリストインフォメーションは2024年7月現在では10時からと少し遅めに開くので注意です。