All in all the stay is good, except mobility. If you are a commuter there is no public transport in the area. The property should consider partnerships with taxis and other public transport for their guests who don't have vehicles. Or might as well add on's services as a hotel shuttle.
Wwanderer carineAll in all the stay is good, except mobility. If you are a commuter there is no public transport in the area. The property should consider partnerships with taxis and other public transport for their guests who don't have vehicles. Or might as well add on's services as a hotel shuttle.
ゲゲストI rarely leave voluntary feedback for hotels we stay at,
but this one definitely deserves it.
Brittany Hotel is fairly new. We have been meaning to try it for a while since we always pass by it along Daang Hari. We initially booked just an overnight stay to relax a bit. Unexpectedly, we ended up coming back the very next day when we needed a place to stay for another three days and two nights. I asked the same receptionist, Ken, who assisted us during our first check-in if the deluxe room we previously stayed in was available, as we preferred it. They didn’t say whether it was, but instead informed us that they had upgraded our room to a premier one at no extra cost! It was such a pleasant surprise, especially since it was only our second visit. We really appreciated this thoughtful gesture, which made our stay even more enjoyable. A big thank you to Ken for being so helpful and kind. The level of service really stood out.
The overall vibe of the hotel is really nice. It's quiet, very clean, and has a cozy atmosphere. The staff are friendly and accommodating. Although we weren’t able to try most of the restaurant’s menu since we always came back late at night, the food we did try was enjoyable, and the coffee was surprisingly good. While the hotel might feel a bit limited for some, as it's still new, we had a great stay overall. It has quickly become our favorite among all the hotels we’ve stayed at. 😁 We hope they continue to provide great service and even improve it further, especially the facilities and amenities. We’ll definitely be coming back and recommending this place to our friends and family.
ゲゲストPROS: We enjoyed our stay although it’s only for 1 night. We tried to extend for another day but they were fully booked. The place is nice, rooms are clean & spacious with a good view of the Taal Lake. We had a relaxing massage we booked in their Spa after a day of swimming. We also enjoyed our dinner and drinks at terraza restaurant mainly because of the live music and very accommodating & friendly staff.
CONS: The place was a bit busy & noisy as there were a lot of guests. This place,apparently,is a popular venue for some company’s team building, so expect lots of busses and employees/ guests doing team building activities, lots of people in the swimming pool & in restaurant (especially during breakfast).There are some amenities (ex billiards & darts) that you won’t be able to use if there is a company team building booked for the day (as they prioritise those guests), which I think is unfair as we are all paying guests and it’s included on what we paid and there’s no one using them at that time.
Wifi connection is extremely poor! We used our mobile data all throughout our stay. TV didn’t work at all. We have to call the staff, about 4 times before finally someone came to check but still didn’t make the TV work.
Front desk need more staff; there’s always a long queue of people & it takes time before staff will be able to attend to you