All in all the stay is good, except mobility. If you are a commuter there is no public transport in the area. The property should consider partnerships with taxis and other public transport for their guests who don't have vehicles. Or might as well add on's services as a hotel shuttle.
The room we booked was very spacious, and has a very nice view. However, the AC stopped working in the middle of the night, and when housekeeping checked went to check, it turned on but the noise was too loud and no cold air coming out. So we were transferred to a another room which had no view, smaller tv with a very sqeaky/noisy mattress. Every move we made, it made a noise, it was not what we have expected to experience from a 4star hotel. It was disappointing and the whole fiasco had disrupted our sleep so bad that we left the hotel even more tired. Not sure if i want to go back here anymore.
Best resort in Matabungkay, hands down! We received a free upgrade from the hotel with a fantastic view. The location, which is right on the beach, is fantastic. The staff is excellent and the resort is kept up beautifully, really well maintained. During our three days and two nights there, we noticed that the surroundings were clear of leaves and dirt, the pool was kept clean, and the water was changed on a daily basis. The room is large and attractive, with a modern theme mixed with elements of traditional home. Additionally, there are common areas where you can socialize and play with other visitors. The employees provide the best service and are courteous and professional! During our vacation, we truly enjoyed ourselves and unwinded. By the way, their breakfast is the finest! One of my favorite vacations
ゲゲストI rarely leave voluntary feedback for hotels we stay at,
but this one definitely deserves it.
Brittany Hotel is fairly new. We have been meaning to try it for a while since we always pass by it along Daang Hari. We initially booked just an overnight stay to relax a bit. Unexpectedly, we ended up coming back the very next day when we needed a place to stay for another three days and two nights. I asked the same receptionist, Ken, who assisted us during our first check-in if the deluxe room we previously stayed in was available, as we preferred it. They didn’t say whether it was, but instead informed us that they had upgraded our room to a premier one at no extra cost! It was such a pleasant surprise, especially since it was only our second visit. We really appreciated this thoughtful gesture, which made our stay even more enjoyable. A big thank you to Ken for being so helpful and kind. The level of service really stood out.
The overall vibe of the hotel is really nice. It's quiet, very clean, and has a cozy atmosphere. The staff are friendly and accommodating. Although we weren’t able to try most of the restaurant’s menu since we always came back late at night, the food we did try was enjoyable, and the coffee was surprisingly good. While the hotel might feel a bit limited for some, as it's still new, we had a great stay overall. It has quickly become our favorite among all the hotels we’ve stayed at. 😁 We hope they continue to provide great service and even improve it further, especially the facilities and amenities. We’ll definitely be coming back and recommending this place to our friends and family.