ギリシャクレタ島の4つ星ホテル

The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!

ホテルは海辺にありますが、バスターミナル、空港バスステーション、考古学博物館、城、そして最も賑やかな8月25日通りに近く、今回の旅行では3人で行きました。ホテルはファミリールームに泊まるのに十分な広さで、4～5人が泊まれるのに十分な広さがある。古いエリアにあり、周囲の環境は比較的狭くて汚いです。オフシーズンのため、ホテルの最上階からは海が見えます。レストランはまだ営業していません。ホテルはオリーブです。同じエリア、同じグループのGreenとLeagecyは、次回戻ってきたら試してみたいと思います。

ホテルはとても清潔でモダンです。ベッドはとても快適で、ホテルのロケーションは旧市街や港の近くでとても便利でした。部屋には椅子が数脚、ワークエリア、コーヒー/ティー ステーション、大型テレビ、広いバスルームがあり、設備も整っています。部屋のあちこちにコンセントが十分にあり、照明のスイッチもたくさんあるので、ちょうどよい明るさでした。バルコニーと外の景色はよかったのですが、毎晩大音量で音楽を鳴らしながら通り過ぎる車が何台かありました。唯一大きな不満は、バスルームのシャワーが部屋ですぐに漏れて、トイレの近くの床が濡れてしまうことでした。 ホテルの朝食は、チーズやペストリーなど、クレタ島のさまざまな食べ物があり、とてもおいしかったです。新鮮なスクランブル エッグやとてもおいしいソーセージもありました。朝食には、ギリシャ ヨーグルトとよく合う、オレンジ、チェリー、ブドウ、イチジクなどの保存されたフルーツも豊富にありました。 ホテルの近くにセントラル パーキングという安価な駐車場があり、入場時にスタンプをもらえれば出入り自由で 1 日 7 ユーロという安さが助かりました。ホテルにはルーム サービスを提供するレストランもあり、通りの向かい側には人気のカフェもありました。このホテルは空港に近い便利な場所にあり、クレタ島を探索するのに良い拠点で、料金も私たちにとって非常に手頃でした。

Nice location and clean

The hotel is in a great location to the town and the staff were very friendly. I would not recommend the standard room as it was extremely small and felt claustrophobic, we did try to upgrade the day we got there but they were unfortunately fully booked, as a couple with two suitcases there was no room whatsoever and very limited hanging space so had to leave the suitcases open on the floor and climb over them to get around. The air con had mould growing out of it and left the room smelling awful. We were also only given two towels which are only changed once every three days, it would have been nice to get a hand towel so you aren't using the one towel for everything. This is also the case for pool towels they are only changed once every three days. I think the hotel would benefit from an overall refresh, painting etc and the pool to be cleaned more often, although the water was clear there was green mould build up around the sides as well as the white pool loungers. I would not say that our room was 4 stars but that may have been based on the bigger rooms that are available.

Our stay at Selected Suite was simply perfect! The location is amazing, and the room itself is unbelievable, everything brand new, with stunning design and incredible comfort. The space is large, with a beautiful terrace, a huge shower, and modern detail, the steam room was a big bonus after a long day.  Honestly, the decoration is so impressive I could happily live here. Everything was spotless every single day, it’s honestly one of the cleanest places I’ve ever stayed. I felt so comfortable that I never wanted to leave. The team even prepared a wonderful birthday surprise for my partner, which made our stay extra special. Parking was very easy, the reception is available at all times and always helpful, and the cleaning ladies are just fantastic, smiling, kind, and doing an excellent job. A very special thank you to Ayu, who was absolutely adorable and made our stay unforgettable with her kindness and warmth. I recommend this place 100%! I cannot wait to come back. Honestly, I couldn’t find a single thing to improve everything was truly perfect.

We stayed at May Hotel for two nights before flying back to Germany, and overall we had a pleasant stay. The staff were incredibly friendly and welcoming, and we really appreciated being allowed to check in early. We booked the half-board option, and both the breakfast and dinner were good. Breakfast offered a nice variety of choices, and dinner was tasty with enough selection. The room was clean, and the beds were very comfortable, which made for a good night’s sleep. The hotel also has a gym with enough equipment for a basic workout, which was a nice bonus during our stay. The hotel itself is comfortable, although the rooms and facilities feel a bit outdated and could benefit from some renovation. The location is also not the most convenient, as there is no direct beach access—you’ll need to walk a few minutes to reach the beach. Overall, it’s a good value for money with excellent service, comfortable rooms, decent food, and useful amenities. With some modernization and a more convenient beach location, it would easily be an even better stay.

Absolutely stunning place in a perfect location just a short stroll along the sea front to the historic old town of Chania and the Venetian Harbour. In the other direction an even shorter stroll to the harbour and Nea Chora beach - which has a ton of bars shops and restaurants. Property is directly on the seafront in a real tranquil location - with a beautiful pool and incredible sea views everywhere you stood. The staff were fantastic and even contacted me on WhatsApp prior to my stay to arrange my check in. Had my room ready early - which was fabulous. I was incredibly lucky to have a suite with a hot tub right on the sea front - beautifully decorated, fresh, clean and the views from the balcony were incredible. I believe breakfast is included for all guests, which was lovely with a wide variety of hot and cold food drinks and pastries. The only criticism is of myself that I didn’t stay longer. I would come back in a heartbeat!

Really enjoyed my stay at Porta suits. I have Booked it last minute in front of the airport at my arrival haha! Special thanks to the receptionist, what a friendly woman! Had lots of conversations and she was the best. The room was superb!! Really stylish, modern and warm. The jacuzzi top notch👌🏻. The bed is super comfortable and wow what a big kitchen with washingmachine, dishwasher and oven. Everything you need is here. The city center Minas cathedral spot is very near, less than 10 minute walk.if you don’t like walking, you can also take a bus. The bus stop is nearby and only costs 1,20 euros. It takes you to the big busstation at the port or you go out earlier.  Again, perfect stay! Will definitely come back with my family! Thank you again for the great service!

Capsis Astoria is a great hotel centrally located in Heraklion. The rooms are comfortable and we liked our balcony. The rooftop pool is amazing with a full service bar and plenty of different types of seating and views of the city and sea in the distance. All the staff are friendly and helpful. The hotel is across the road from the hop on hop off bus, airport bus, museum and many restaurants and bars down the alleys.