成都の人気5つ星ホテル

私がこのホテルに出会ったのは2022年で、毎年4〜5回は行くことになります。まずスタッフの対応についてお話しますが、とても丁寧で笑顔が素敵です。ルームサービスが必要な場合、例えば、恐怖症のため、ホテルに到着するたびにスタッフに再度消毒を依頼するなど、対応は迅速です。衛生面：今のところ不潔な場所は見たことがありません。ケータリングに関しては、ポットサイドペーストは飲むと体が温かくなり、ウェルカムフルーツがとても新鮮なので好みです。また、長時間ピラティスを練習した後は、たまにはボディスパを受けるのも良いので、ホテルのスパを体験することもできます。ちなみに私はスタッフのイェ・ルーさんがとても好きで、美人で声も優しくて優しいです。

大満足です！部屋はスイートにアップグレードしていただき、設備が充実しており、洗濯機や物干しスタンドも利用できました。隣接するショッピングモールにはフィットネスジム「超級猩猩（チャオジーシンシン）」があり、体を動かすことができました。春熙路からも近く、アクセスも便利でした！

Service: 5/5 top notch (complaint about the centralized air con and they responded seriously by upgrading me to another room/ Breakfast: good enough with local food such as Dan Dan noodles, dumplings Room: unique design of the hotel & rooms. Great to spend some time to take pics around the hotel. Location: slightly further away from the main attractions but 10 mins walk to the nearest subway station. Easy to call for DiDi at a reasonable price. Quiet place at night & able to get a good rest after a long day walk outside Plus point: The wifi strength is super fast! I will definitely come back to this hotel if I'm going to revisit next time!

滞在全体が満点でした！部屋の採光がとても良く、清掃も行き届いていて、設備も新しく完璧でした。防音もしっかりしていて、騒音に悩まされることもなく、朝食の種類も豊富で味も良かったです。ハウスキーパーの方も穏やかな態度で、私たちの要望に積極的に応えてくれました。強くお勧めします。

開業13年のホテルなのに、こんなに素晴らしい設備が維持されているのは本当に素晴らしいです。部屋からの眺めは開放感があり、嫌な匂いやタバコの匂いもありませんでした。プールやジムもとても充実していて、専属のバトラーサービスまで付いています。細やかな気配りが行き届いていて、とても快適で心温まる滞在でした。成都で泊まったホテルの中で一番満足できたホテルです！朝食も種類豊富で、雰囲気も良く、衛生面も完璧で、本当に素晴らしいホテルでした！

I wanted to share a heartfelt thank you to the wonderful team at Hyatt Centric The Ring Chengdu. This was the final stop on our China trip, and our experience here truly stood out - it was, without a doubt, the best customer service we received throughout our journey. While not all staff were fluent in English, those who communicated with us - both in person and via WeChat - were exceptionally thoughtful, attentive, and professional. From the moment we arrived, Cheng Cheng welcomed us so warmly. He kindly assisted with our luggage up to the lobby and our room, and his enthusiasm in welcoming us to Chengdu immediately made us feel at home. After helping us check in, he briefly stepped away but returned shortly after to offer us a room change he had proactively arranged, having noticed an unpleasant food odour in the original room. This level of care and attention to detail meant so much to us. Throughout our stay, he continued to check in on us with a super friendly smile whenever we crossed paths, always ensuring we were comfortable and enjoying our time. Thank you, Cheng Cheng! We would also like to thank James, who went above and beyond to help us with collecting our parcels - our first time ordering online in China. When our packages were diverted to a collection point, he personally accompanied us there and took the time to explain how the system works. This level of service is truly rare and it seemed so consistent with the whole team at this establishment. When one of our parcels was mistakenly picked up and opened by someone else, James and Echo, the duty manager, stepped in and liaised with the collection point to track it down and successfully retrieve it. Echo wanted to hand this item to us personally so that we could check the contents were in good condition. We were incredibly impressed and grateful. Echo also helped resolve a couple of delivery hiccups by assisting us in contacting courier customer service, ensuring everything was eventually delivered smoothly. Thank you, James and Echo! Last but certainly not least, our deepest thanks to Aggie. She was an absolute angel throughout our stay - so kind, approachable, and genuinely helpful. We are incredibly grateful for everything she did for us. She would help us with any issues promptly and nothing seemed like a hassle despite all the help we needed. When a couple of our deliveries couldn’t arrive before our departure, Aggie went out of her way to help arrange for the remaining parcels to be sent to us. Her care and dedication were truly exceptional and Hyatt Centric The Ring is so fortunate to have her as part of theteam! Thank you very much for everything, Aggie! The team’s thoughtfulness was evident in so many small ways as well - bringing parcels up to our room and even leaving a pair of scissors for us to use. These touches did not go unnoticed and made our stay all the more special. The breakfast was also excellent. If I were to offer any constructive feedback, it would be for housekeeping to pay a little more attention to detail in the bathrooms. That said, given the outstanding service we experienced, this was a very minor point, and I have no doubt it would have been promptly addressed had we raised it during our stay. Additionally, we found the laundry detergent used for the bath towels a little harsh and caused dryness for both my husband and me, though this was easily resolved with disposable cotton towels. Ultimately, it was the people at this hotel who made our stay so memorable. Their warmth, care, and professionalism far outweighed any minor issues. I would highly recommend this hotel and will certainly be recommending it to family and friends visiting Chengdu.

子連れで成都旅行するのに、春熙路にあるフォーポイントバイシェラトンを選んで大正解でした。最初は立地の良さだけで選んだのですが、ホテルの下を出て道路を渡ればIFSと太古里があり、子連れでのショッピングや食事にとても便利でした。まさか3泊もするとは思いませんでしたが、一番褒めたいのは、予想外のちょっとした気遣いでした。 チェックインの日、フロントの方は私たちが子供を連れているのを見て、自ら子供用スリッパと歯ブラシをくれました。子供はそれらを抱きしめて離さず、次の数日間も出かけるたびに持ち歩いていました。部屋は高層階にあり、夜にカーテンを開けると、春熙路のきらめく夜景が足元に広がり、子供は窓辺で長い間見入っていました。寝具は本当に快適で、私は眠りが浅いので、市中心部が騒がしいのではないかと心配していましたが、防音は想像以上に良く、家族全員がぐっすり眠れました。 朝食は45階で、景色は言うまでもなく、街の景色を眺めながら食事ができました。できたての抄手（ワンタン）と担担麺があり、夫は紅油抄手を2杯も食べ、「外の店よりも本格的だ」と言っていました。28階にはセルフサービスのランドリールームがあり、子連れだと着替えが多いので、夜に洗濯乾燥機に入れておけば、翌日には直接着られるというのは、家族旅行にとって非常に助かる設備です。 チェックアウトの日、子供は少し名残惜しそうにしていましたが、フロントの女性は笑顔で彼とハイタッチし、「またパンダに会いに来てね」と言ってくれました。この一言で、このホテルは冷たい場所ではなく、本当に温かい心遣いがあると感じました。次回成都に来るときも、またここに泊まりたいです。

ホテルはデザイン性に富み、景色が良く、山や川に隣接し、新鮮な空気を持っています。サービスはとても良く、温かく、丁寧でプロフェッショナルです。私は5階のマウンテンビューとバスタブ付きのキングサイズベッドルームに宿泊しました。部屋にはマーシャルのスピーカーが備わっており、素晴らしいリスニングを楽しめます。雲南アラビカコーヒーバッグも付いていて、ホテルが提供するおやすみスープもとても親切です。

このホテルは最高のロケーションにあります。高速鉄道の駅からDidiでわずか15分という近さでしたが、地下鉄でも簡単にアクセスできました。送迎場所も非常に便利でした。 何度か日帰り旅行でDidiを利用しましたが、ドライバーは迷うことなく目的地まで来てくれました。 部屋は快適で清潔でした。ランドリールームもとても便利でした。 近隣の高級ショッピングモール「太古里」も近く、周辺は新旧が融合した独特の魅力にあふれています。ホテルのすぐ隣にはミシュラン星付きレストランもあります。 川沿いのエリアへも徒歩圏内で、昼夜を問わず活気に満ち溢れていました。 春熙路も素晴らしい場所でしたが、これは成都の魅力そのものを物語っています。もっと長く滞在したかったし、必ずまたここに戻って、おそらくまた泊まりたいと思います。

We stayed at Yunshuijian Longxing Courtyard in Pengzhou for ten days while visiting family in the area, and overall we had a very pleasant stay. The hotel has a particularly attractive setting right next to Longxing Temple and is very centrally located. Rather than being one large hotel building, the property consists of several smaller one- and two-storey buildings arranged around the grounds, which gives it a lot of character and a relaxed atmosphere. The rooms are comfortable and nicely designed. We had booked three rooms, and after a few days all three were upgraded free of charge to significantly larger and more comfortable rooms. This was a very nice gesture and something we genuinely appreciated. There are, however, a few areas where improvements would make the experience even better. The main issue was the air conditioning. In practically all of our rooms, the temperature control did not work properly. The air conditioning cooled the rooms effectively, but did not stop once the selected temperature had been reached. As a result, room temperatures sometimes dropped to around 19°C, and the only practical way to regulate this was to switch the air conditioning on and off manually. Breakfast was included in the room rate and is very much focused on Chinese tastes, with noodle soup, eggs and various warm dishes. Western options are essentially limited to toast and jam, so international guests should set their expectations accordingly. Overall, we found the breakfast average in terms of both selection and quality, although perfectly adequate for a predominantly Chinese-style breakfast. Unfortunately, our last evening was affected by a more serious issue. Following very heavy rain, a considerable amount of water entered our daughter’s room, leaving part of the bed wet. The hotel staff reacted quickly and provided another room, which we appreciated, but naturally this was not the ideal way to end an otherwise enjoyable ten-day stay. Apart from this, we enjoyed our time at Yunshuijian Longxing Courtyard very much. Its central location is a real advantage, with plenty of restaurants, shops and cafés within easy walking distance. We did not try any other food at the hotel apart from breakfast. Overall, the beautiful setting, the unusual courtyard-style layout, the comfortable upgraded rooms and the convenient location made this a very pleasant place to stay in Pengzhou. With some attention to the air-conditioning controls and the water ingress issue, it could be an even better hotel.