イタリアプッリャ州の4つ星ホテル

全体的に、ホテルは良い印象を残しました:最近改装され、清潔で、中央駅と旧市街の間に非常に便利で、歴史的な中心部へのメインエントランスの1つに近い。マットレス、枕、ベッドリネン、タオルは質が高く、睡眠の快適さも抜群でした。 しかし、いくつかの重要な欠点があります。 まず、2泊53ユーロ(1日あたり26.5)の追加清掃料金があり、宿泊費の約40%を占めています。清掃はベッドを作ることに限定されました。ミニバーは補充されておらず、タオルは交換されませんでした。この料金は、予約時の合計料金に明確に含まれていませんでした。 第二に、部屋に自然の日光はありません。私の部屋は、ホテルのほとんどの部屋と同様に、外に面した窓がありません。すべての窓(ガラスのドア、大きな窓、小さな窓)は、内部ホールとレセプションエリアに面しています。その結果、日光が部屋に入らず、プライバシーのためにカーテンを閉じる必要があります。 第三に、無料の水は提供されていません。チェックアウト時にミニバーの3本の水は充電されませんでしたが、標準的なアメニティとして無料のボトル入り飲料水がないことは驚くべきことでした。 チェックインは午後6時から午後8時までしか可能ではなく、チェックアウトは午前8時から午前10時までで、標準的な国際慣行よりもはるかに限られています。部屋もかなり寒く、暖房システムは直感的に動作しませんでした。また、ホテルは住宅の建物内にあるため、夜遅くまで2階からの騒音(足音、会話)がはっきりと聞こえました。 ホテルは品質と場所の点で優れていますが、追加料金と組織面は全体的な経験に大きく影響します。

What a truly amazing stay a Masseria Della Piana! I can’t put into words what a special experience it was to stay at this beautiful Masseria!! Staff - the staff would go above and beyond for you, there was nothing they wouldn’t do for you. All incredibly friendly, warm and welcoming, with even the owner bringing us a traditional Puglian breakfast one morning! Every single staff member we interacted with was so kind and welcoming, special shout out to Seydou and Andre (we didn’t get everyone’s name, but I would be calling them out if we had!) and to all the cute doggos and kitties on site!! The grounds/rooms - a truly truly beautiful location. The main pool is a great size, the area in general is very peaceful and tranquil, makes for a perfect pool day! The rooms are quant and perfect for what we needed, more than enough space for three girls with lots of clothes, bags, shoes and make up! They were kept very clean by the staff, good aircon, refilled water in the fridge. Our room even had a private plunge pool which was very cute and perfect for a slow morning. Food - the breakfast selection is great, with homemade focaccia, croissants, cakes, as well as the usual things (bread, cereal etc). The Masseria also hosted a cooking class/dinner on our last night, almost all of the guests attended and we sat at a long table together, there was pizza, calzones and lots of wine! This was a very special experience and so glad we did it. If you want an intimate family run experience in the beautiful Italian countryside, this really is the place for you. I honestly cannot believe anyone would give this place anything but a 5, I would give it a 10 if I could! Thank you Masseria Della Piana for making our holiday so special ❤️

The hotel is good overall, clean spacious family room with lots of storage space and a balcony with clothes airer that’s handy for us to dry our swimsuits, good enough for family of 4. Bathroom and water pressure was alright but definitely need a little update. We were booked in for full board, food options was ok with fresh local produce, it could be better if the hotel can provide more varieties with meat, seafood and salad bar options. One and a half hour buffet meal time was a bit tight and rush when the restaurant gets busy specially for families with children. Food could run out pretty quickly and staff were keen to wrap up and stop replenishing at the last 20 mins. We have to praise the kids club massively as they cater for all ages with wide range of activities, very friendly and caring young group leaders full of positive energy, they encourage children to participate and make friends with each other, we can see they put lots of effort to keep kids entertained all day long. Our daughters had the best time at the resort and earned some great friendships from this stay. One last thing I would like to mention is, reception staff was quite cold and reluctant when we asked for late check out. We understand that every hotel are different with their policy, but it would be better if we were notified and made clear we need 48 hours notice if we would possibly request a late checkout upon arrival. Entertainment for Kids ⭐️⭐️⭐️⭐️⭐️ Room and cleanliness ⭐️⭐️⭐️⭐️ Meal ⭐️⭐️⭐️ Service ⭐️⭐️⭐️

Do not stay at this dangerous hotel. Our first room was old , smelly, and awful with a broken fridge, a kettle that could not be plugged in and peeling paint. The second room has 3 different paint colours exposed fires and a bathroom that floods every time the shower is used. There are holes in the ceilings, no staff apart from 1 young girl at reception. Rooms have the cheapest, most basic facilities. The toiletries are what you would expect in a 2 star hotel. No nescafe machine if you want sn expresso you must pay €3.50. The hotel is run down and clearly management care only for money. Private guest information is stored in a public cupboard. Maintenance is ignored, and breakfast is basic. The breskfadt consists mainly of prepared sweet pastry and cakes. A small glass of tetra pack orange juice us €5 If you wish to iron, you need to either iron on the bed or the floor.. The hotel does not have a bar that operates. There are no umbrellas or comforts of a 4-star hotel. Service is zero. The hotel only offers breakfast. No lunch, dinner, or room service. But the most alarming concern is the hotels noncompliance with fire safety. If there was a fire at this hotel, guests would simply lose their lives. On both the 2nd and 3rd fll Oor parts of the ceilings have collapsed. The police gave arrested the hotel due to serious concerns for staff and guests.

Wonderful hotel located within 3 mins walk from Brindisi Station which makes it easy to have a day trip to Leece (3.50 Euros Single) on the regular train service. As the hotel is within the town centre you have access to a number of small sized supermarkets. Excellent restaurants in town with my personal favorite being Betty's were the food is Excellent and well priced. Front desk in the hotel is extremely pleasant and helpful with any queries you may have. Big shout out to Mr Alessandro for all the help he provided me during my stay.

Ottimo qualità prezzo, posizione ottima e comoda per i trasporti, personale gentile e professionale

Esperienza ottima. Bell’hotel, camera confortevole e personale molto gentile e sempre pronto ad assistere ogni tua esigenza. Molto buona la colazione e soprattutto il personale che abbiamo incontrato. Le due ragazze del mattino a colazione sono state preziose, ci hanno consigliato su cosa vedere, posti al mare e tanto altro, un vero valore aggiunto per la struttura con la loro simpatia, educazione e garbo.

部屋は清潔で、朝食、ジム、プールは素晴らしかったです。しかし、フロントの対応はもう少し丁寧で親切であってほしかったです。ジム、プール、無料レンタサイクルなどの施設の場所を説明してくれたら助かりました。コインランドリーはありましたが、両替機はなく、フロントには明らかにコインがあったにもかかわらず、両替してくれませんでした。全体的に、本来なら簡単に利用できるはずのサービスをこちらから催促しなければならなかったように感じました。

das Hotel entspricht den Standards von Hilton, die beiden Zimmer waren sehr sauber und geräumig. Der Pool auf dem Dach ist gross und schöne Aussicht über die Dächer von Lecce, bis zum Meer. Leider mussten wir über 80€ zusätzlich zahlen, da anscheinend bei der Buchung (von 2 Zimmer) nur eine Person angegeben wurde 🤓, soll ich die Zimmer selber belegen ? so hat uns die Übernachtung einiges mehr gekostet als wenn wir direkt bei Hilton gebucht hätten und da wäre das Frühstück inklusive gewesen, so hat es nochmals 50€ gekostet.

バーリ中央駅からすぐ近くで、清潔感もあり、サービスも良かったです。特に朝食はサイコーでした。 他の人のクチコミにもあったように、壁が薄いのか、隣の部屋の声が時々聞こえるのが難点ですが、翌朝、荷物も預かってくれて、またリピートしたいホテルです。