SM city clarkの巨大ショッピングセンターの奥にあるホテル。買い物、レストランは全てそこで済む立地で便利です。お部屋は清潔感があり、水回りはアジアの中では綺麗な方です。タオルは綺麗で、毎日ペットボトルのお水を2本いただけます。
スタッフの対応が素晴らしく、配車や朝食パックの対応、電子レンジの温め、お湯や氷のリクエストなど柔軟に対応くださいました。
朝のジョギングもショッピングセンター内で。外は道路がひっくり返ってるところがおおいので、中は安全でした。
サイトには洗濯機ルームがある感じの表記でしたが、実際なく、ランドリーサービス有料だけです。
何よりsm city内は安全に過ごせるのでおすすめです!
The resort is about to be renovated weeks prior to our stay so you could really see some facilities are already damaged but it's understandable. I was a little bit disappointed in our room, there were molds everywhere. The curtain, tables and handle doors. We just don't want to ruin our mood so we just enjoyed the pool, the beach front and the food. The staff were really friendly and nice.
Not really clean, oxidation residue on the glass. The cleanliness of the beddings, floor, restroom wall corners, and dining table is 5/10.
and there is a mosquito in the room. Their solution is spraying all over the room at midnight.I don’t know if they considering their guests. Who will sleep in the small room full of mosquitoes spray.
Our stay was pleasant with all the attentive and kind staff, I even got my coffee changed! There were live singers singing old classics to add to the holiday cheer.
The Sands resto staff were very accommodating and the manager even replaced my bland coffee.
The front office informed us of the 20% discount promo on our arrival date. I just wished we get to receive the promo discount, too.😊
The hotel housekeeping staff were very kind and polite. They replaced my defective electric kettle and gave me addnl bottled water for the inconvenience. They even provide nightcap treats! Sweets! ❤️
The hotel needs upgrading though. The shower had no hot water.
ゲゲストRoom is old and place is damp with lots of insects, however, the beach is perfect for family with kids. Water is clean and you can even see school of fish swimming along side guests
ゲゲストI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
NNurse MurlI recently stayed at Sunday Hevea and had a wonderful experience. The room was incredibly spacious, clean, and very comfortable — perfect for relaxing after a day of exploring.
One of the highlights of my stay was definitely the food. Every meal I tried was delicious and freshly prepared, with a good variety of local and international options. The breakfast buffet had plenty of choices, and the restaurant staff were attentive and friendly.
Overall, I highly recommend this hotel if you’re looking for big, comfortable rooms and tasty food. I would happily come back again!
MMaribel S. AgustinMy family celebrated Christmas at Blue hotel and resort, and we had a wonderful time. The staff were friendly and warm, and our hotel room came with two king beds, its clean and everything we needed was provided. The pools were spotless, though as expected in December, the water was cool. Even so, my sons loved playing in them, and for larger groups, there’s another pool with a net for water activities like volleyball.
The boys also enjoyed playing table tennis. They offered us buffet breakfast for four, which was a standout. Foods are great.
The resort is a bit far from the city, but it’s easy to find with Waze. Since the area is remote, there are no nearby restaurants, though they do serve à la carte meals. For our Noche Buena, we drove into the city and found plenty of Korean restaurants to choose from. We noticed the road back was quite dark at night due to its distance from urban areas.
Overall, we were very satisfied with our stay. If you want a quiet place to stay, away from noise, then this place if perfect for you. To top it off, the resort gave my sons Christmas gifts when we checked out, which made them so happy. We’ll definitely book again — and as always, the transaction through Trip.com was easy and smooth, never letting me down.