Hotel with good location, newly build with spacious rooms. Great gym as well as the infinity pool at the roof deck. The staff were implacable and service minded from all over, not a negative words on the service as such. The poor part and that was really a disaster, was the breakfast, supper to be Filipino style, but this wasn’t even close. The offer was not worthy this midscale newly build hotel.
Service, facilities and food are great. given another chance, will definitely stay there again... parking is secured, bathroom is well maintained, super clean and functions properly.
It is inside clark freeport zone, near toll exit as well. The Hotel has a mart, coffee shop, korean restaurant, japanese restaurant, gym, spa & garden. The room is clean. We had a nice stay.
Our stay was pleasant with all the attentive and kind staff, I even got my coffee changed! There were live singers singing old classics to add to the holiday cheer.
The Sands resto staff were very accommodating and the manager even replaced my bland coffee.
The front office informed us of the 20% discount promo on our arrival date. I just wished we get to receive the promo discount, too.😊
The hotel housekeeping staff were very kind and polite. They replaced my defective electric kettle and gave me addnl bottled water for the inconvenience. They even provide nightcap treats! Sweets! ❤️
The hotel needs upgrading though. The shower had no hot water.
MMaribel S. AgustinMy family celebrated Christmas at Blue hotel and resort, and we had a wonderful time. The staff were friendly and warm, and our hotel room came with two king beds, its clean and everything we needed was provided. The pools were spotless, though as expected in December, the water was cool. Even so, my sons loved playing in them, and for larger groups, there’s another pool with a net for water activities like volleyball.
The boys also enjoyed playing table tennis. They offered us buffet breakfast for four, which was a standout. Foods are great.
The resort is a bit far from the city, but it’s easy to find with Waze. Since the area is remote, there are no nearby restaurants, though they do serve à la carte meals. For our Noche Buena, we drove into the city and found plenty of Korean restaurants to choose from. We noticed the road back was quite dark at night due to its distance from urban areas.
Overall, we were very satisfied with our stay. If you want a quiet place to stay, away from noise, then this place if perfect for you. To top it off, the resort gave my sons Christmas gifts when we checked out, which made them so happy. We’ll definitely book again — and as always, the transaction through Trip.com was easy and smooth, never letting me down.