ポルトガルアゾレス諸島の4つ星ホテル

Nuestra experiencia en este hotel ha sido maravillosa. Destacamos especialmente la atención del personal, siempre amable y dispuesto a ayudar en todo momento. El desayuno fue de alta calidad, con una amplia variedad de opciones para todos los gustos, servido en un salón precioso con grandes cristaleras y unas vistas espectaculares a las montañas. La habitación estaba perfectamente equipada, limpia y muy cómoda, cumpliendo con todas nuestras expectativas. El spa fue, sin duda, uno de los puntos fuertes de nuestra estancia: las piscinas interiores y exteriores de aguas termales ofrecen una experiencia relajante única. Sin duda, un lugar para repetir.

立地が良く、プール、サウナ、ジムも完備しています。 駐車場は1泊9ユーロです。 朝食は種類豊富で美味しく、サービスも良く、客室の補充も常に行われていました。スタッフは親切でした。 初日、バスルームのシャワーから水漏れがあったので、報告しました。2日目は、部屋とベッドのメンテナンスが行き届いていませんでした（清掃もされておらず、ベッドメイキングも不十分でした）。フロントに連絡したところ、後日改善してもらえました。 部屋には冷蔵庫、ネスプレッソマシンがあり、水道水も補充されていました。 一番良かったのは、とても快適なベッドとシーツでした。

The Charming Hotel is a beautifully preserved historic building with a warm, inviting atmosphere. The rooms are comfortable and well-equipped with most of the amenities you’d expect, including a glass bottle of water that is refilled daily. Complimentary coffee is available throughout the day on the ground floor. The staff were exceptionally accommodating—I made use of the luggage storage and was even able to return after checkout to enjoy a coffee and relax on the patio before my departure. Breakfast was well-prepared and a lovely start to the day. One thing to note: access to rooms is only by stairs, so guests with heavy luggage should keep this in mind. Overall, this hotel offers a wonderful experience in a fantastic location. I would gladly stay here again.

First day and arrival was terrible.... Very bad room... Dirty sticky floor. Noisy, no privacy, really terrible located on the ground floor. I paid almost 200 euro for 3 days. This room was no more worth than 35 euro's..... It was fully booked. The cleaned, but stuff was still bad, sticky and broken. Next day I got an upgrade. Really nice. So that was very good service. But so much difference in room quality for the same prices.... Should not be allowed.

Super vue. Hotel très spacieux et literie très confortable

Lugar y personal maravilloso. Nuestro vuelo fue cancelado y reubicado días más tarde del fin de la reserva. Le contamos nuestro problema y no tuvieron duda de modificarnos la reserva. Un gran detalle por ellos. Si buscas un lugar tranquilo, con vistas al mar y a la naturaleza, es aquí.

I WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA

Did not like at all. Location is excellent, in the heart of Ponta Delgada. Check-in process is quite embarrassing - self check-in with instructions, sent only 1 hour before check-in after I insisted. Charged for parking, which must be free, as per information on Trip.com, saying “sorry, the information is inaccurate”. The price on their website was twice cheaper than at Trip.com. The room was nice, quite practical with lots of amenities, but some of them were broken. Not that much space, not good with children. Can’t recommend at all, sorry

Clean hotel, budget breakfast. Old pool (not very clean) and no access to the gym. Far from the city and no transfer. No restaurant, only a bar with regular food like burgers and pizza (not very good).

Location is bang in centre of city centre. You can walk absolutely to the heart of the city. Parking can be nightmare. The street on which the hotel is, is narrow and cobbled. We had a tape on our car the second day coz there was a construction on the building it was parked in front. Quite weird. But nonetheless, everything else is quite ok. There’s a lovely pizza place next doors which we felt was better place to have a meal than the restaurant on the property.