Perfect hotel if you looking for something both, close to the strip & close to the airport. It’s affordable, clean & pretty. The only thing, the aircon is really loud, which might be an issue when it’s really hot & you’re sensitive to noises when you sleeping.
Exactly as expected for the price. Clean, convenient, economical. Casino was a casino. Plenty of food choices. Hot tub, pool. Riverside view. Hot shower. Freezing AC. Great spot to stop in between CA and well, anywhere else. Will stay again.
ゲゲストAs we flow in, we arrivedd around 7pm , checked in and had some dinner. It was fine. As we were walking around trying to get acclimated with the hotel. We were approached by a security officer named Rose. She really told us we were on private property and if we were not to be gaming, we had to leave the premises. We were also shocked by her demeanor and unprofessionalism that we were stunned. As we were walking away, I went back to speak to her again and asked downstairs one of the pit bosses or her name. As I described her, he mentioned her name is Rose. I asked if he could call her down for her to come discuss what had just taken place. I mentioned to her that we were hotel guest and that we had just arrived and we're getting acclimated and that we weren't there doing anything wrong. I asked why she had asked us to remove ourselves from the property . She told me she owed me no explanation and she was not going to give me an apology. I then asked her for her name and she said I don't need to give you that either. She was rude and unprofessional. She then turned to walk away. I'm sure all of this is on camera. I then saw her speaking to another man later. It was her boss Matt. He was more for professional I waited to speak to him and explained what had happened and how really she had us address for other couples. Sad thing about this story is as we were explaining this to other employees of the hotel they all mentioned that Rose has a reputation for being rude and unprofessional. So clearly this was not the first time for her to approach people and act so unprofessional. I'm not sure if this was done because we were all Latin. But either way it was unacceptable and no one should treat customers that way. it ruined our whole weekend and we really didn't have a good time. This was our first time flying out to the Reno hotels and we were hoping to come back again, but after this visit, we will no longer be returning to the Cesar Reno hotel.
MMichelleOn website it states price with hotel fees. I paid trip.com $61.00 and was told to pay hotel $30.00 somewhat dollars upon arrival…. THIS IS FALSE BECAUSE AS SOON AS I ARRIVED HOTEL WANTED AN EXTRA $100 from me. I did not do a one night stay at that hotel due to this false advertising!!! I spoke to Chime and Trip.com customer service. Now if i was told i would be charged an extra $100. I would of never had tried to book a stay. Im not trying to hustle money from Aliante ******, Chime, or Trip.com. I am only wanting my own money back from trip.com in which i was denied. No one knows my financial situation but $61.00 means a lot to me. Now i paid for part of a stay that i NEVER GOT TO SLEEP IN… so if my $61.00 means that much to this company TRIP.com. Which is bull because im pretty sure the company is making billions. BE CAREFUL WHAT U PURCHASE WITH THIS COMPANY BECAUSE ITS NOT WHAT IT CUTS OUT TO BE… never will i deal with this company because customer service is not their specialty🤬🤬🤬