Recently stayed at this hotel - Suport staff were rude, condescending and unwilling to open up common areas for friends and family to converse. They have a full breakfast area that remains locked unless during breakfast hours. They have a common area above the pool which is locked off and the hotel claims it’s do to structural integrity!? Like, *** - so you’re telling me the floor above the pool may collapse? The common space next to the pool is ribboned off. This hotel claims to be family friendly, yet it isn’t. Cleaning staffing were taking videos of kids playing so that front desk staff could harass guests. Everything from No fun in the pool, to no sitting around. Some ppl were tailgating in the parking lot.
- ゲスト
Very clean and super friendly staff. Staying at this hotel every time I am in Laval on business. Close to the mall and highway. Hotel was recently renovated, breakfast is ok. Cappuccino machine would be great to have.
- ゲスト