ピサのホテル

私と私の彼氏は5日間ここに滞在し、毎分愛していました!それは素晴らしかった!人々は素敵で、公共交通機関やタクシーの注文などの助けが必要なものはすべて彼らが喜んで助けてくれたものです。朝食にはさまざまなオプションがあり、美味しかったですので、間違いなく価値のある朝食が含まれています。ホテルの場所はピサの中心部ではなく、まだそれを持つのに最適な場所であり、バス停はホテルのすぐ外にあるので、バスシステムを見つけたらとても役に立ちました。全体的に素晴らしいホテルと素晴らしいカスタマーサービス。

Breakfast is good, sufficient choices and amount But the bed use a blanket cover but not a decent quilt This is a connected room type so there is 2 bathroom which is good Walkable to pisa tower If you take train please get off at Pisa S Rossore, much closer

ホテルは過去に少し曲がりくねったナビゲーションを開始しました。チェックイン後、部屋は広々として明るく、サービスは整っており、食事は悪くありません。

Stayed here end Sept 2022. Ideally located. Hasn't great frontage but inside is warm and welcoming. A little dated. Fantastic breakfast and very friendly staff with excellent English. I'd highly recommend this little jewel for its easy access to visit tuscany by train.

Absolutely DIGUSTING and a joke of a 'hotel' I advise you all to avoid Grand hotel continental in Terrania Tuscancy . There is nothing 'grand' about the hotel. I cannot understand for the life of me how this has the status of 4 stars. I along with my family witnessed first hand rudeness whereby staff talk down to you. They are unwilling to tend to your basic needs. We arrived at the hotel a few hours behind schedule due to issues out of our control. We were met by an unpleasant uncooperative receptionist who seemed irritated by my questions. I was hoping to have clarification in regards to pool opening/closing time and housekeeping times. He was non-chalant in his replies and seemed clearly bothered communicating with me and didn't know how to respond. We indeed had on-going issues with housekeeping as she failed to clean our rooms for 3 out of the 5 days. We spoke to her and suddenly she became uncommunicative and almost zombie- like & suddenly didn't understand us when I had clearly viewed her communicating freely with ease amongst other guests. We requested for fresh sheets and towels, we were made to feel guilty for wanting our rooms cleaned and she refused to do this. We complained at reception and she was fairly pleasant and informed us she would pass this onto management ( we obviously didn't hear anything) On a separate occasion (due to the lack of towels & cleanliness in our room) we requested for more towels and was met with the response ' again?!' Absolute rudeness, I was held back from complaining from my family member (how dare you talk to us with disrespect!) I got the impression the staff are unable to accommodate in a fair & decent manner to guests who are paying a lot of money. The staff created segregation with failure to tend to our wants and BASIC needs. The rooms are unclean, basic shower room, tiny beds for a dwarf. We requested (on our first night) for a blanket we were offered with a tiny sheet. The A/C hardly worked and other guests also openly complained in the lobby. The rooms smelt like someone had died in there, damp, disgusting odour. We were given no basic necessities such as tea/coffee or even an iron. They have a dingy iron room but you need to walk down a dark corridor as they have turned the lights off to save electricity. Then you may iron (if you make it safely that is!) We feel and know we have wasted our time & money on a supposedly 4 star resort. Also, avoid the POMPOUS restaurant if you can. We had booked for half board meaning breakfast & dinner included yet they miraculously didn't have our room number written. whilst they pretended to look busy 'trying' to accommodate us with a table. Extremely disorganised and unprofessional. Of course we walked out and instead went out to eat. I must warn you the resort look's better on paper as there are only a handful of restaurants. In one restaurant we ordered and at the end the waitress had the audacity to state ' I was thinking you ordered so much food!' We a

Please stay somewhere else! Learn from our mistake. This may be a photogenic building, but its a soulless, slow, sloppy, faded and, in our case, very expensive place. On arrival we went to the bar for a late lunch. About 25 minutes after Simone had taken our order I asked where our food was? Simone said that he was busy, (only 1 other table was occupied) but he was just going to go and prepare it (...!). I told him to fuggeddaboudit; he complained that it wasnt his fault: he is the waiter & chef. (Is this really supposed to be 5 star service hotel?). We left, and apart from breakfast, we avoided eating in the hotel. (Break fast was fine - because it is self service - but do they really need the squeaky breadgrill with its high pitched irritating squeak?). We were 2 parents with a 5&7 year old. Our room was €650 a night (!). They upgraded us to a suite (so how bad was our original room?). The suite was nice, spacious, elegant but barely a €300 a night accomodation. The wifi was slow, intermittent and some areas with no coverage, which was very frustrating. Tip: get Starlink wifi throughout. In bed I noticed hopping fleas - maybe they were attracted to the mobile phone screen. After I complained, I was told that the room had since been checked, sheets changed and no fleas found - but I still found more the next night and our daughter got 3 bites. Even a week later the hotel calls me at home to assure me that there were no fleas (?) I should have read more reviews before I booked and noted how Thomas the GM notes the criticisms are fabrications.... IMO this hotel grossly devalues The Leading Hotels of the World brand. Pity. Its a decent 3 star hotel at best. I informed the staff about the issues early in our stay. I chased them up again and they apologised and offered me free spa treatment - no thanks: I just want them to fix the issues and make this an enjoyable 3 star hotel. Its never going to be a proper 4 of 5 star and Leading Hotels of the World should drop this as the only 5 star attribute are the prices. Its a rip off for what it is.

シンクテールに向かう前に2泊しました。スタッフに4つ星、朝食と駅への場所を与え、タワーまで歩いて行きます。スタッフは皆とても快適で親切です。朝食は素晴らしく、豊富でした。そして、ピサ空港からの遅れた到着に最適な場所....ピサセントラルのすぐ隣。私は部屋の部屋とホテルの一般的な状態について2つ星を与えます。部屋は清潔で快適でしたが、装飾が悪く、オーバーレイが施されていました。壁の穴、再装飾とフェフィットの必要性。私たちは隣接した部屋を持っていて、反対側のすべてを聞くことができました...さらには、ケース...貧しい。NHは散歩してここで問題を見る必要があります。 1泊135ポンドを払った。私がお金の価値があるとは思わないでください。彼らが持っているものでしか働くことができないスタッフのせいではありません。 NHに来てください。

Stayed here for 1 night in August to see Pisa before flying home after a wedding holiday, and we honestly could have stayed for a week. It was perfect to be able to relax and decompress after a busy trip in such an impressive hotel with pool grounds on the edge of Pisa. It was easy to get in and out of the centre of Pisa, the walk was fine in the day (you do have to use an underpass but plenty of other people are also using it). At night we opted for taxis, the underpass had a bit to do with this but also it was just easier for us all dressed for dinner. Our room honestly felt like luxury, this place is an absolute gem for those who want a high standard hotel whilst seeing Pisa. would 10000% recommend. Only criticism - the roof is underused. There's a disused bar that's completely empty and a handful of seats. We couldn't believe this as it was absolutely beautiful at sunset. They could definitely utilise this more to give the hotel that extra wow factor. We'd have definitely made us of it if it were running.

ホテルの部屋は小さいですが、大きなテラスがあり、環境は良好で、無料駐車場、カウンタースタッフは親切で丁寧で、朝食は平均的ですが十分です、低価格で高すぎることはできません、すべての面で満足

フレンドリーで親切なスタッフ。素敵な新しいホテル。 駐車場は予約時に無料で、敷地内に表示されています。彼らは私たちに一泊18ユーロを支払うことを望んでいます。これはサイトエラーであり、ある程度の努力が必要であると言われましたが、結局無料にしました。 ホテルのビーチでサンベッドの代金を払っているクライアントとしては残念