Stayed at this hotel for just under two weeks in September. The rooms were very clean, and the hotel runs a sustainability provision which is great as who needs their room cleaned every day. We were located just outside one of the pools which made a great morning habit to sit and read a book in quiet with the most amazing views. Also had a member of staff come and give fresh cold water and watermelon totally unexpected. The stunning views of the mangroves, close walking distance to the local town, with bus service right outside the door. All the staff were polite and lovely with a special shout out to housekeeping and reception as being very attentive and nothing being too much. Great hotel would definitely recommend and would definitely stay again. The food was great, good value and extremely tasty. Didn't have many breakfasts but what we had was lovely. In the evening we would sometimes choose from the Mangrove bar menu - the pizzas I would say were a highlight and best I have eaten. Not one to take many photos but attached a few - difficult to capture paradise
This hotel is in a prime position overlooking the bay. The Tripadviser map in this listing, as seen on my computer at least, shows the wrong position. The hotel is down the end of Weld Street opposite Bedford Park, giving unrestricted views to Roebuck Bay. All the local features are in walking distance as this location is between China Town and the Town Beach and pier. Matso's is nearby and the markets are at the other end of Weld St. It's also just a 20 minute walk to the airport which we did because we did (just backpacks) for a morning flight because we had time. There is a bus stop very near The Conti and the half hourly service takes you through China Town and on to Cable Beach. The Conti itself is a wonderful blend of relaxed efficiency. All staff we met were skilled and friendly. There was no problem that they weren't happy to successfully deal with. We enjoyed the garden atmosphere in the alfresco dining area/pool area/garden area. It just represents Broome rather than what you might get from a modern build. We had two stays there and both rooms were of a high standard and had a private outdoor sitting area overlooking the garden and pool area. It was very relaxing. Overall, it was a great place to stay in Broome.
I would never stay at this hotel again! They put 2 single beds together to make a double bed and they were uneven. My Partner and I had the worst 4 nights sleep we have ever had in our life. When I took my concerns to the staff on the first day I was told that they were fully booked and could not move me. I was offered no compensation or complimentary treatments of any kind. My partner and I had to spend nice couple getaway in 2 single beds! Everyday I had to chase after cleaning staff to ask for new towels and was told that cleaning was not included in my room cost.I have never heard of such a thing at a hotel.
We enjoyed our stay here and the hotel was nicely located (very near Cable Beach but not too near, and near a nice little corner store which even does lunches) I was surprised that the lifts were not working (not much of an apology on the notices) - and that we hadn't been notified in advance. While we had an offer to help with luggage, many people wouldn’t be able to manage the stairs even with luggage being carried, so I don't know what would happen if they arrived and found there were no lifts! Our room - a pool view room - was spacious and the bed was fine. There’s a big desk and a sofa. The lighting was a bit dim; and all the surfaces were very high - not great for a shorter person. I couldn't even reach the top hanging rail in the wardrobe! On the other hand there was heaps of storage space in both the bathroom and the bedroom. I had forgotten, until glancing just now at another review reporting the same issue, that the toilet bowl was stained; when I reported it the reception person looked at me as though I was mad (no apology - but it was fixed that day!) We liked the pool, but I think for safety the location of the steps within the pool should be made visible from the pool itself. While not heated, the pool temperature was comfortable, despite being 'winter'. We ate in the restaurant one night, and although the ambience was lovely, the choice was limited and the food wasn't great. But it was OK. The breakfast is probably the weakest aspect. The continental breakfast is OK, but with some standard things missing, such as orange juice, and the bread for toast was stale; and you can have a meal cooked to order (but you won't necessarily get what you asked for - and all I got when I commented on an error was a shrug!) The breakfast staff when we were there were offhand and unhelpful, unlike nearly all the other staff at the hotel. I did enjoy seeing the tiny fans rotating above the plates on the buffet! If you eat breakfast outside, beware the birds who will swoop on your food if you are not there. In general we would return, but hope that the breakfast experience improves, and that the room cleaning is supervised (and that the lifts are fixed!) If you are a bit claustrophobic, go for a top floor room, as the copious vegetation, while delightful, obscures the view in front of some of the lower floor rooms overlooking the pool.
ゲゲストHabitat resort Broome has everything you ever need and more. Most importantly the people who run and work at this place have the golden standard of customer service. I booked at the busiest time so I had trouble locking in my tours. I had to change my stay from 7 nights to 6 nights broken up in the middle a couple of times. Jane and Michael were so accommodating and helpful they are the best hosts ever. Bono, who works at the reception, knows everything from what to see to what to eat in Broome. Any restaurants and food she recommended were exceptional and so delicious. So do talk to her and follow her advice. It’s easy to get around from the resort. Broome is a small town as long as you have a car everything is close by. I found the best place to watch the staircase is from the beach behind the resort. However Bono says it depends on the position of the moon.
MmargyperthAfter reading some mixed reviews about Mantra Frangipani we were pleased to find all was good. We had a one bedroom apartment and it had absolutely everything we could need. The living area is spacious with a couch and TV, dining table, kitchenette with microwave and full sized fridge. The bedroom had a small desk area and large robe with a safe. The outdoor bathroom was fine and there is a basin/vanity, laundry (with washing machine), and toilet inside. Our room was clean and functional, nothing to complain about at all. There were two air-conditioners, one in the living area and one in the bedroom and both worked well. The staff at reception were friendly and helpful. The grounds were lovely with palms and mango trees everywhere, and the choice of two pools. We didn't have a car because we were doing a few day trips but it would definitely be useful and there is plenty of parking onsite. The bus stops outside the resort and does a loop around Broome and Cable Beach. The town is quite spread out and you could walk to some places but it was very hot while we were there. Taxis are a bit hit and miss but the reception staff gave us a number for a good one.
Booked it as it was advertised on Qantas Hotels and assumed that meant it had food services and was a hotel as I did not have a car, was on my own and knew Broome was not a place to wander around after dark with lots of restaurants. Arrived early, was told the room would be ready at 12 ish. Was headed to the races. Room was not ready (although others that arrived with me were accommodated). Got ready in a steaming toilet with no air con. No food or mini bar snacks so rushed back to cafe at 4:20 before it was supposed to close at 4:30 to grab something for dinner (no Uber eats in Broome!) and it had shut at 4pm contrary to info supplied at check in. Luckily I grabbed a bag of chips at check in - dinner. Pretty depressing. Especially after coming off a Ponant cruise. The room I was put in was attached to another room via an internal door which was not particularly sound proof. Very poor value for money at $430 per night and so pleased I was only in there one night. Sept was not too hot but watch out if booking in summer as the air con is stuck at 24 C and there are no fly screens so you cannot sleep with fresh air as was warned about local security risks on check in. To keep the door locked at all times. No 24 service. Staff leave at 5pm then you are literally on your own which is not what I thought I had booked (hotel/staff/food/security etc around at all times). It felt like a fancy caravan park surrounded by other less fancy caravan parks.
We enjoyed our stay here and the hotel was nicely located (very near Cable Beach but not too near, and near a nice little corner store which even does lunches) I was surprised that the lifts were not working (not much of an apology on the notices) - and that we hadn't been notified in advance. While we had an offer to help with luggage, many people wouldn’t be able to manage the stairs even with luggage being carried, so I don't know what would happen if they arrived and found there were no lifts! Our room - a pool view room - was spacious and the bed was fine. There’s a big desk and a sofa. The lighting was a bit dim; and all the surfaces were very high - not great for a shorter person. I couldn't even reach the top hanging rail in the wardrobe! On the other hand there was heaps of storage space in both the bathroom and the bedroom. I had forgotten, until glancing just now at another review reporting the same issue, that the toilet bowl was stained; when I reported it the reception person looked at me as though I was mad (no apology - but it was fixed that day!) We liked the pool, but I think for safety the location of the steps within the pool should be made visible from the pool itself. While not heated, the pool temperature was comfortable, despite being 'winter'. We ate in the restaurant one night, and although the ambience was lovely, the choice was limited and the food wasn't great. But it was OK. The breakfast is probably the weakest aspect. The continental breakfast is OK, but with some standard things missing, such as orange juice, and the bread for toast was stale; and you can have a meal cooked to order (but you won't necessarily get what you asked for - and all I got when I commented on an error was a shrug!) The breakfast staff when we were there were offhand and unhelpful, unlike nearly all the other staff at the hotel. I did enjoy seeing the tiny fans rotating above the plates on the buffet! If you eat breakfast outside, beware the birds who will swoop on your food if you are not there. In general we would return, but hope that the breakfast experience improves, and that the room cleaning is supervised (and that the lifts are fixed!) If you are a bit claustrophobic, go for a top floor room, as the copious vegetation, while delightful, obscures the view in front of some of the lower floor rooms overlooking the pool.
Hhamillkeays_eTLDR:長期滞在者には人気があるようです。最初の名前で管理しない限り、問題に協力しないでください。格付けが悪い背後にある考えは、滞在中に問題がなければ、私は平均的に場所を評価しただろうし、私の問題が異なる方法で扱われた場合、私は良い評価を場所に与えただろうということです。しかし、そうではありません。部屋は非常に低い価格から予想されるように、小さな青い部屋に2つのベッドしかありません。とにかくホテルであまり時間を費やす傾向がないので、私はこれに問題はありませんでした。しかし、私が到着したとき、私はすぐに2人の女の子に会いました、彼らは私の部屋に滞在していないことを私に知らせました、私を含む4人の女の子が滞在していました、しかし彼らはすぐに移動し、今彼らのものを部屋に保管しています。私は騒ぎたくないので、最初は管理職に持ち上げませんでした。そこに余分な2人で部屋代を全額払うのは公平に思えないと感じたので、経営陣に伝えました。Management’s response was to huff that I hadn’t brought it up sooner, and then go looking for the other girls staying in my room to ask them about it.彼らが見つけられないとき、彼らは私に彼らがそれを調べて翌日私に戻ってくることを知らせました。私は翌日チェックアウトしていましたが、その朝、彼らはまだ他の女の子と話さなかった(なぜ最初にそれをしなければならないのかわからない🤷♀️)。私は後で到着するためにレセプションの後ろにバッグを置き、午後5時ごろに戻ると彼らに言った。私が話した人に戻ったとき、私はそこにいませんでした、しかしレセプションの人々は私が補償を受けないだろうと言った、なぜなら私はすでに支払いをしていたからです、部屋は本当に安いです、そして彼らは女の子がそのようなことをするならば制御できません。私は議論しませんでした、なぜならそれは明らかに変更する決定がなかったので。私が支払ったという事実は無関係であり、ホテルが彼らの部屋をどのように使用するかを制御できないのは心配です。4ベッドの寮には宿泊していませんが、4ベッドの寮は保管室としても使用されています。ここの雰囲気はみんなが長時間滞在するのがとても良いので、スタッフや宿泊客が仲良く、友達らしいことに加えたいと思います。経営でファーストネームで入れば、サービスが良くなるかもしれません。プールエリアはとてもいいです。トイレはほとんどきれいです。キッチンは使わなかったので、それについて何も言えません。
Some good and bad features about the resort. Disappointing was that the management hasn't taken note of other reviews pointing out the bad state of the bathrooms. Our bathroom had limescale on the glass and the backing of the mirror was deteriorating and there was rotting skirting board. As mentioned by others the towers were only adequate and didn't have any fluff. The pool was lovely but cold and difficult to get into. We enjoyed the grounds we could see native animals in the evening. The staff were patchy only had to talk to 2 staff members one was lovely and the other very rude. It's about a 20 minute walk to the beach so not an ideal position