A +と5つ星は質問されていません。世界のどこにでも移動できれば、このホテルでしょう。スタッフ全員が家族のようでした。ジャクリンは素晴らしかった。彼女は非常にプロフェッショナルでフレンドリーでした。彼女はこの経験を他にはないような気分にさせました。ソビも素晴らしかった。彼は私たちを迎えに来て、毎日草をきれいにしました。彼の兄弟アティラも紳士でした。ルカスも素晴らしかった。彼はここに滞在するときに私たちを売った、私はOMNIや他のリゾートを持っています。彼は素晴らしかった。マリケは素晴らしく、スタッフはA++.でした。マッターホルンの眺めは他にありませんでした。バルコニーとバスタブから見ることができます。細部への注意は信じられないほどでした。妻と私はスパで泥風呂をしました。スパは素晴らしかった。この場所は特別で、ツェルマットでの時間をとても特別にしました。冬に戻って来るのが待ちきれません!
We had a great time at this resort. If you are going up the mountain the train and the bus is very close. The staff was helpful and friendly. The food was fantastic! I would defentenly go back!
Outstanding hotel in Zermatt! Located close to the train station and Gornergrat railway, so very convenient for skiing. We stayed in the basement where we were pleasantly surprised by the spacious room. There was full easy access to the wonderful spa, with a large, heated pool, jacuzzi, onsen, sauna, steam room, and relaxation rooms. Breakfast was excellent, and there was a nice complimentary tea service in the lobby in the afternoon. The airline lost our ski bag, and Carla at the front desk was the best. She made at least a dozen phone calls to the courier service and local taxi company to help locate our skis. Would definitely give the highest recommendation for this hotel.
Great staff, and wonderful breakfast. We also took advantage of the special fondue dinner there. Storage space for boots and skis was well planned and very convenient to access the town's free bus system. Happy hour there was very nice and great drinks.
We stayed at the Alpen Resort hotel in July 2023 for two weeks. The room was very spacious, clean and had everything we needed. The view of the Matterhorn from our balcony was fabulous. From start to finish, all of the staff could not do enough for us. Everyone was so friendly, professional and genuinely welcoming. There was plenty of choice at breakfast, with cold and warm options and the four course dinner each evening was delcious. The restaurant staff were always friendly and curteous. After a long day walking or biking in the truly amazing mountains of Zermatt, the spa facilities were a delight. The pool, steam room and outdoor whirlpool were wonderful and always spotlessly clean. We would defintely stay at the Alpen Report hotel again. Zermatt is a truly magical and spectacular place and this hotel is a perfect location to base yourself to enjoy all of its wonders. The location is excellent - close to the station but nicely tucked away in a quiet location but with everything you need close by. Thank you to all of the staff at the Alpen Resort hotel from Martin and Steph (York, UK)
旅先の様々な魅力を発見したいお客様に、ホテル ミラボーは最適です。ホテル ミラボーは、ビジネスでもレジャーでも、ツェルマットでの快適な滞在をご提供いたします。当施設はツェルマットから400mです。付近のエリアは、Zermatt Ski School - European SnowsportやZermatt Tourismus、アルピニスト墓地など、観光名所が豊富なことで有名です。館内の様々な施設で、有意義にお過ごしいただけます。このホテルのサービスレベルは高いと評判です。
When you stay at Naco Aparthotel & Spa in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Tour Monte Rosa. This upscale aparthotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Zermatt Visitor Center.
Relax at the full-service spa, where you can enjoy massages. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a sauna.
A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.
Make yourself at home in one of the 25 guestrooms, featuring kitchenettes with refrigerators and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
ゲゲストEveryone at the front desk was friendly, very informative and fluent in English. Kristin gave us a great recommendation to take the 7am Gornergrat train to Rifflealp to see the Matterhorn. They even got our tickets the night before so we didn’t have to wait in line and were first to board. The spa area had a nice jacuzzi, steam room, and 2 saunas. Dinner and breakfast were delicious and extensive options for the breakfast buffet. The black nosed sheep decor was charming. They picked us up at the Zermatt train station and took us through town quickly with our luggage. We’re so happy we stayed there!!
ゲゲストDas Hotel Basecamp ist super gelegen und bietet alles was man für den Aufenthalt in Zermatt braucht.
Das Personal ist sehr freundlich und hilfsbereit.
Das Frühstück geht nicht besser und die Zimmer sind sehr gut eingerichtet.
ゲゲストWe loved this hotel. We ended up on a train that arrived 1.5 hours earlier than expected and the kind person at the front desk was still able to accommodate us by picking us up earlier than expected at the train station. The train station is at one of town and this hotel is at the other end of town. There is a free public bus that loops the town where you can get on and off, but we honestly never needed it. It's about a 20 minute walk to the main area of town. The best part about the location of the hotel is that it is only about a 10 minute walk to the ski lift ticket office, the Matterhorn Glacier Express gondola lift and Dorsaz ski rentals and storage. If you rent skis at Dorsaz, overnight ski storage is free so you aren't hauling your skis back and forth to the hotel. If you don't rent at Dorsaz, there is small charge to store skis. The hotel spa is very nice. It was open from around 2pm-7pm each day. There are 2 saunas, a steam room, a whirlpool foot bath, a whirlpool and a relaxation room with a view of the Matterhorn. The breakfast was delicious with eggs, bacon, pastries, fruit, yogurt, cheeses, cereal and even fresh squeezed orange juice. Shampoo/Body wash is provided in each room as well as a hair dryer. The front desk staff were exceptionally welcoming and helpful and we would definitely return.
ゲゲストWhat a lovely hotel, we arrived at Zermatt station on Sunday 4 February, and was collected by Annett owner of the Hotel, in an electric buggy as Zermatt is car free. The hotel is about a five minute walk from the town centre, and is in a great location. On arrival at the hotel we were offered a glass of prosecco in the reception\ bar area. The lounge area is very cosy with a lovely open fire. Our room had an amazing view of the Matterhorn, we did book a Matterhorn view room in advance. The room had everything you require, and was lovely and comfy. The balcony had chairs with throws so you could sit and take in the view of the Matterhorn. Breakfast was really nice with a large selection of hot and cold food, everything you could want. Hotel staff are all very friendly and helpful. We would love to go back there again. So glad we chose this hotel as it made our stay in Zermatt perfect. We Would definitely recommend this Hotel to anyone going to Zermatt, you will love it.
ゲゲストWe were not residents, merely walk in customers to the restaurant (like most). Although we didn't know it, we had a trainee serve us, who didn't give us the full wine list, didn't advise us that certain meals take longer to cook etc. So, after no lunch and feeling very hungry, we had to wait nearly an hour - and only after several complaints - received any food. We did not realise that a starter salad was included in the price and was not served to us. It wasn't cheap yet the portions were not large and after more complaints was implied that it was OUR fault as we had not asked for any detail about the meal (we are used to wait staff supplying the information). I would suggest avoiding this restaurant - there are many more in Zermatt - and which would offer a much better customer service. We ended up with large bill, not full stomachs and a regrettable and sad evening and experience. Go somewhere else.
ゲゲストGreat hotel with great friendly staff. Was here with 40+ people and it was an amazing experience. Wait staff at breakfast and dinners were just wonderful, so friendly. Front desk people were knowledgeable and helpful. Would definitely recommend Albana Real hotel for anyone. Breakfast food was great and we had three meals here, one in each of three different specialities. Location was also very good, but in Zurmatt no location is poor