Excellent hotel in the heart of Pereira. Strategic location and excellent customer service. Breakfast in itself is delicious with a variety of choices to choose from. Nothing to envy other 5 stars hotels in the area such as MOVICH and or SONESTA. Mayerli Coromoto Vitoria is indeed a unique employee of this facility. During our 5 day stay at the hotel we notice her excellent customer service dedication to each and everyone of the guests that walk into the dining room area during the breakfast hours. It’s indeed individuals such as Mayerli that make this facilities a 5 star hotel in the customer service area.