it is old but good enough. Some furniture needs renewal. The service is great and they were always eager to help. The service to the Airport works very well. The buffet at Olive restaurant is just average.
My family and I stayed the night just last week May 18, 2024, we got room 115 it was infested with flies the window was covered with them. In another incident, my son and I jumped into the pool I had my shirt on while swimming a staff member came out to advise me that I had to take it off if it was a cotton shirt since cotton shirts alter the chemicals in the pool I was confused id never had that said o required of me to do so in any other hotel while visiting Hermosillo maybe the staff member was ***? who knows I didn't take off my shirt. I wouldn't recommend this hotel.
Pues el hotel cumple con lo básico, no tuve oportunidad de ocupar todas sus instalaciones pero por lo menos pude dormir aunque la cama no era del todo cómoda pero para dormir estuvo bien
VvictorhmhjgkukusHotel was clean comfortable and the breakfast was good. I was able to leave my car at thier place at no extra cost during my 8 day trip. They also have a free shuttle to and back from the airport. Great service! Will definitely be staying with them on my next trip.
Stayed here for 2 nights for business. It is located about 20-30 minutes away from Hermosillo airport and the property has a clean, newer feel to it. Pros: -All staff were friendly and efficient -Room was clean and spacious -Gym was very spacious and had up to 50LB dumbbells and a multi-function pulley weight machine with a pull up bar. You can definitely get a good workout in with this setup. -Located right next to a giant mall that has anything you would need Cons: -The restaurant in the lobby left a lot to be desired. The service was a bit slow and the food was subpar. They do have a full bar though for anyone looking for a drink. The restaurant food quality would be the only thing I would try to improve. Everything else was good and I would stay here again for business.
TTinaTian0521The picture of the room is quite different to the one we were given. I suspect that if we were Fiesta awards members then the room might have been upgraded, however this was an exploratory trip to Hermosillo to see how we would get on with our Tesla. You advertise Telsa charging stations however apart from 1 Tesla model X that was charging for the 2 nights and 3 days all the EV bays were full with Trucks and gasoline powered SUVs. The reception and bar were nice and you have a big bonus with the Sonora Grill, which we did eat at and was as good as the others we have tried. Our room on the 7th floor was very tired. We would become Fiesta Awards members and am sure our room would look like the picture however we are planning to visit regularly from the US in our Tesla and if your charging stations are not available then we cannot consider you as a viable option if you are going to let anyone park all day in these spaces. I am sure you can solve this!
Very good service clean and comfort for the value! Definitely recommend this hotel to family, the staff super friendly and professional immediately attend to my needs. Clean and very good AC unit cool and sparkling neat and fresh linens.