Usual poor service which seems to be a trademark in Norway. Front Desk Clerk couldn’t care less about service or customers. Room had no view at all so requested a change which was provided. Condition of room was so so with surface mounted electric cables and sprinkler pipes. Not exactly appealing. Carpeting on the hallway was ripped and a tripping hazard. Hotel was over run with Tour Bus guests which overwhelmed the breakfast room which was a mass of uncleared dirty tables. Reassessing further stays with Thon
While Enter St Elizabeth Suites was away from downtown, it was a comfortable 10-15min walk with a supermarket just 5mins away. We chose the hotel for its location which is situated on a hill with nice view of the harbour and the self-service laundry which most of the other hotels in Tromso did not have. As it was recently refurbished, all corners of the hotel was clean and new. We stayed jn the One Bedroom suite with seaview for 3 nights. Bedroom was very small, with the queen bed taking up most of the walking space and there was just a wall shelf with coat rack. However, this didn’t bother us. The sofa in the living room doubles as a sofa bed which comfortably sleeps 2 teens. Kitchen was compact but well equipped with oven and dishwasher. For those who need the room to be cleaned will need to place the card outside the door the night before. Although we did not request for housekeeping service during our short stay there, the housekeeping team dropped by anyway (on day 2) to check if we needed to replenish any items. Breakfast was included. Small selection but sufficient for us. Breakfast is served on the top floor restaurant on 5th floor with nice views of the harbour. The self service laundry room is located on the 2nd floor at the other wing near the restaurant. As there was only 1 washer and 1 dryer, you’ll need to wait if someone was ahead of you. Overall a very comfortable stay and we will stay here again if we return to Tromso!
This holiday was initially booked for March 2020 but due to covid it was postponed for 2 years. The staff kept in contact with me the whole time and I added extra nights. They were so lovely. We were given accommodation outside the city so if I called them they would book us taxi's. The accommodation was beautiful, very clean, modern and fully equipped. This made our stay just so perfect. I would go back 100% and recommend to everybody . Photos are view from the terrace.
ゲゲストGreat location in the middle of the town - but hotel - our room at least (room no. 303) - was overdue for a refurbishing - small, dark and uninviting , especially the bathroom - fiber duvet and pillow of poor quality. Cleanliness in the room was as good as can be expected for a run down room - but the public areas could definitely use a good clean down - not up to the standard that we have experienced in other Scandic Hotels. The hotel was fully booked, so change of rooms was not possible. The staff came across as inexperienced and the hotel felt understaffed. Good breakfast as usual - but crowded and insufficient seating. All in all this stay was a disappointment - and not close to being money’s worth. If we hadn’t prepaid our stay - we would have looked for a different place to stay.
The breakfast was great, there was absolutely nothing missing and left nothing to be desired. The location right in the city center was also perfect. The bathroom was good, especially the shower was great! The lobby and breakfast room are attractively furnished. We had booked a family room (up to 4 people) for 3 adults. The room was much, much too small for this! There was only one space for suitcases and no storage for packing and unpacking. As the suitcases were very dirty due to the winter weather, it was out of the question to put them on the bed. There were no closets, shelves or anything like that, just a coat rack. There were not enough hooks in the bathroom. There was also no safe. It would be nice if there was a shoe shine machine in the house, absolutely essential in muddy weather. Also, the carpeting in the hallways is very run down.
SSatanikFor a solo Traveller it’s a great stay, and particularly if you are travelling during the peak season.
The owners are the dearest people you’ll ever come across.
Bonus: You can book your Northern Lights chase with them.
Clean. Safe, location.
Has a great view from the mountains
Travel to city center is easy with good bus connections.
You might just want to make a note, if you being dropped late night during your chase at the city center, taxi or uber is the only option back (but easily available)
Over all stay as a solo traveller it’s a 10 on 10!