We stayed at Coconut Pointe in September 2024 with our family of 5 (Kids 10, 8, and 6) and our extended family joined us as well for a total of 12 people. We had an unforgettable stay at Hyatt Coconut Point, and it couldn’t have been more perfect, even amidst Hurricane Helene! The resort itself is beautiful, with stunning pools and beach access, but it’s the staff that truly made our experience exceptional. A special mention to Christine and the entire breakfast team—they went above and beyond every morning, making sure we were well taken care of. They helped make my daughter’s 10th birthday extra special, and we couldn’t be more grateful. One of the things that keeps us coming back is the people and relationships we have built here. Despite the hurricane, the staff kept the energy high with games and crafts while the resort was temporarily closed. Incredibly, the pools were reopened within a day, and everything felt back to normal. The resilience and attentiveness of the team were impressive. We can’t wait to return for another stay at this wonderful resort. Thank you, Hyatt Coconut Point, for turning what could have been a stressful time into the best family vacation and birthday celebration ever!
Hurricane-damaged and tired, but the renovations continue. The historical mineral springs and buildings are history but the adjacent ”Tiki Bar” is really hopping at night. Management is renovating the motel building, leaving the grounds/sidewalks covered in parts/junk, several tradesmen sleep nearby in their cars, but the motel room interiors are in excellent condition. Basic breakfast selections in a once-proud restaurant.
Helena Guest, the Hansens. The hotel was spotless before the storm, during the storm and after the storm. Certain staff went above and beyond. At check-in Joey was professional during immense outside pressure conditions. Housekeeping let me have my peace without pressure. One important team member with Housekeeping, Maria, took care of what I asked for under 2 seconds. Throughout our stay (we will need accomadations longer due to damage) as I looked around Maria was at different locaions cleaning away. Thank the Lord for you and yours... Jennifer Pomphrey.
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42件の口コミ
4.5/5
1泊あたり
29,527円
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No.1
4.5/5
103件の口コミ
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No.2
4.5/5
43件の口コミ
Hyatt Regency Coconut Point Resort & Spa Near Naples
MmbbaringerWe stayed at Coconut Pointe in September 2024 with our family of 5 (Kids 10, 8, and 6) and our extended family joined us as well for a total of 12 people. We had an unforgettable stay at Hyatt Coconut Point, and it couldn’t have been more perfect, even amidst Hurricane Helene! The resort itself is beautiful, with stunning pools and beach access, but it’s the staff that truly made our experience exceptional. A special mention to Christine and the entire breakfast team—they went above and beyond every morning, making sure we were well taken care of. They helped make my daughter’s 10th birthday extra special, and we couldn’t be more grateful. One of the things that keeps us coming back is the people and relationships we have built here. Despite the hurricane, the staff kept the energy high with games and crafts while the resort was temporarily closed. Incredibly, the pools were reopened within a day, and everything felt back to normal. The resilience and attentiveness of the team were impressive. We can’t wait to return for another stay at this wonderful resort. Thank you, Hyatt Coconut Point, for turning what could have been a stressful time into the best family vacation and birthday celebration ever!