3 day business trip, room was clean and nice, bed was very comfy and it had smart tv’s. . Staff was friendly and accommodating. Would’ve given a higher rating but the breakfast was super limited and not good, gym was tiny and there weren’t enough elevators throughout the hotel, you had to walk pretty far from the lobby to reach them.
Hotel is clean, spacious, and quiet. Has a putting green and full breakfast available as well. Thank you for the complimentary water was in my room. The night before I stayed at a Homewood Suites in Southington, CT and there were no waters in my room - not sure why some Hilton brand hotels do not offer the complimentary water to members.
We had a death in the family, so we had to make quick arrangements, and the place we stayed in the last time was booked. This one was cerainly acceptable, although the room was smaller and the general ambiance was somewhat less than at our prior choice. The sticking point for me was that the room price doesn't include breakfast. There's a Starbucks in the lobby where you can get a limited hot menu. It is totally my faut for not having read the website carefully enough, of course. But I would have made another choice if i'd been aware of that.
Really great accommodations and layout of the room with a nice setup of dishes and things in the kitchen. I love the use of the glass cups and plates and paper towel roller and such, makes it look like a house. The gym looks really nice I have yet to try it
My family and I stayed one night this past weekend. There are some definite areas in need of improvement at this location. To be fair, I'll start with the good. Check-in was easy and the front desk was friendly and helpful. The two queen sized beds were comfortable. The bathroom was stocked with Dove products like shampoo, conditioner, body wash, lotion, and hand soap. The staff brought us extra towels (we had 2 in the room for a reservation for 4 people) and a blanket for the sofa bed. On the down side, the hallways smelled like a whole lot of bleach was used to clean something up, but never really got rid of the old odor. Our ”suite” was a main room with two queen beds and smaller room with a pull out couch and a desk. That room had an overhead light but no desk lamp. The mattress was awful and I feel guilty as a parent that my son slept on it. The AC/heating unit had a leak, so the carpet under it was completely soaked. In the bathroom, the shower curtain rod was coming loose from the wall so the curtain did not stay in place. This caused a bit of flood on the floor. Our room rate came with breakfast. It was not up to the level of free breakfasts I've gotten at Hampton Inn or Homewood Suites (no waffle maker!). I would not have paid the $12.99 posted for it. There was also an outdoor seating area that looked lovely on the website (not to mention a pool table that I couldn't find), but in reality was a few chairs behind the hotel next to a creek. The walk to the fitness center was confusing and a little creepy (I would avoid 100-level rooms). I'm sure someone will say that I should have brought these things to the attention of the staff, but on a one night stay it was not practical. There are many other hotels within a few miles of this one. They looked newer on the outside and I would choose any of them over this location in the future.
I have stayed at this location 4 or 5 times now in each room category they offer and it is always clean, quiet and friendly. Breakfast os the typical waffles /eggs/ meat /juice etc but it’s good. Staff is friendly and very accommodating when something is needed. Parking is easy and well lit. I have tried other hotels in the area and will never stay anywhere but here while in Poughkeepsie. This hotel has my business till my daughter is done with college.
The staff at the front desk was very personable and friendly. He greeted us as soon as we arrived. We found out that we booked the wrong date, and the staff was extremely helpful and fixed the problem promptly and professionally. We were very impressed with everything. Once we got to the room, the space is very clean And the layout of the place is much better than any other hotels we’ve been to. And we’ve been traveling around the US for the past two months. The Room smells very nice. The TV is sharp and the Soundsystem is great. I slept very well and that is a lot because I am prone to insomnia, and any small things like noise or smell in the hotels would make me feel uneasy. Since I am still traveling, I have to move onto the next location, but if I could, I would have stayed longer because I like the hotel so much!