I am regularly for business in Tbilisi and stayed in a few hotels. So far I have never been dissapointed. This is my first time in the Pullmann and I like it. I like its spacious rooms, great shower and especially a very comfortable bed. Breakfast is very good and staff are friendly, helpfully and fast. Have not tried lunch and dinner yet but looking forward to it!
Отель хороший, но есть большие вопросы по сервису. За 3 дня пребывания убрались только 1 раз и то потому что мы сами попросили. Номер дали какой-то угловой вообще без вида (мне не критично, но многим такое не понравилось бы).
Проживали с женой неделю, всё очень понравилось, настолько сервис продуман до мелочей, что сразу обращаешь на это внимание, уборка 2 раза в день с комплиментами, туалет с использованием японских технологий, в халате всегда заправлен пояс, хороший интернет и конечно же шикарные завтраки!
This is a new hotel without many reviews currently. I imagine as it acquires more reviews, it will quickly rise up the hotel rankings. I stayed here for 3 nights in June 2023 and left thoroughly impressed. I was given a corner room on the 4th floor with large windows which made for a pleasant stay. The bed was very comfortable with quality bedding. I was also very impressed with the AC system. Being I had just spent 5 days in Germany where the AC was never cool enough, I was very appreciative. I slept very well here. Breakfast is perfectly satisfactory. The hotel is about a 1 KM walk to the popular sections of Tbilisi. However, the neighborhood the hotel is located in is worth spending some time in as well.
I’m writing this review while I’m still at the hotel. This brand-new Garden Inn of the Hilton portfolio has blown me away! Right from the time of check-in, the experience has been nothing short of exceptional. Ana and Oto were at the check in desk at my later arrival and they completed check in formalities efficiently and smoothly while briefing me about the hotel and the things to do around. Both were so gracious and warm! In line with Hilton Diamond member benefits, I was offered an upgrade to an absolutely fantastic room on a higher floor, which had a balcony as large as the room. The views of the mountains, river, and the old city from the balcony are so mesmerizing! I would often run into Sophiya during my stay, who would always check on my well being and keep offering useful travel suggestions and tips! Breakfast offerings were limited yet wholesome and very enjoyable. Having some more variety would be a good touch. However, the food display and service at the restaurant was very good. Lastly, a special shout-out to Mariam at the front desk, who was again very helpful and warm and briefed me further on this brand new property. Thanks Mariam, for your help, and for being wonderful and offering a late check out! In my opinion, this Garden Inn property is way better than even some of the full-service Hilton properties I have stayed in! I’m super impressed and will definitely be staying here again!
ゲゲストThis place deserves a lot of credit for doing things a bit differently. The design features and floor plan are quite special. We loved some of the details like the record player and projector with streaming access. But once you look closer it is a little rough around the edges for the price that we paid.
Service was also very hit and miss. When we arrived, no one greeted us, instead staff was talking to each other and looked confused when we said we wanted to check-in. In Tbilisi, we had no problem with communicating in English, but the staff here had trouble communicating with us several times. In general, they were friendly though and took time to show us the room.
When we ordered a drink through the room service from the bar downstairs, it came in a flimsy plastic cup that was only have full.
Also be aware, that the window is towards the courtyard where there is a restaurant and bar that closes late and draws some pretty noisy crowds.
The location is great, though, and we did enjoy our stay here. With a little more attention to detail, this would be a great place!
RRelax31107131389I stayed 2 nights at this hotel as part of an Intrepid trip to Caucasus, therefore I did not choose this property myself. I had a really great room with a balcony - actually massive, with a huge bathroom and slept really well. Whilst there I also put quite a lot of laundry in on the 4-hour turnaround service, which although wasn't the cheapest, was worth it as we were tight on time - everything was returned perfectly to me. My only complaint about the room is that the location is on a busy main road on the edge of the centre, and therefore the balcony faced onto it, and was v noisy, so much so that I didn't hear my friend knocking on my door due to the traffic noise! Breakfast was a good spread and I enjoyed the bar area for quiet drinks in the evening - overall - recommended!