ニューヨーク アルファベット・シティ周辺のおすすめホテル・宿

Having arrived last night to be told our 4bed room wasn’t available (as the hotel was overbooked) and we’d have to have single rooms which we accepted as we had no choice, we’ve come in tonight to be told we have to move to the room we originally had. And how we should have been told last night! Even our keys didn’t work when we tried to get in to the rooms to move out. An apology for the miscommunication was made but it’s just not good enough- whilst moving out we’ve even had house keeping knocking to see if we’ve moved yet. This really isn’t good enough - had we known last night it wouldn’t have been a problem but the way it’s been done is appalling we’ve been made to feel like it’s somehow our fault and problem. No details of the general manager (as I’d have rather had that conversation prior to a review) as the one from previous posts has clearly left! Should anyone from luxurban want to contact please do. Our opinion of the hotel has been really positive up to now, things can only get better!!

部屋は清潔で、きちんとしていて、大きかった。場所は素晴らしく、タイムズスクエアが階下にあり、交通も便利です。スリッパ、歯ブラシ、歯磨き粉はご持参ください。ミネラルウォーターはありませんが、飲料水は8階にあります。

ミッドタウンのタイムズスクエアに位置し、地下鉄駅の出入り口がホテルの下にあり、様々な観光スポットに行くのにとても便利です。ホテルのスタッフはとてもフレンドリーで、朝食はおいしいですが、種類はあまり多くありません。一言で言えば、とてもお勧めです。

The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

I just stayed at the Motto in Times Square for the weekend, and had a great experience. First, let me say that I was born and raised in NYC (I live about 30 miles north of NYC now), so I know the NYC area very well, and it was such a joy to experience the city as a ”tourist” for the weekend. The hotel is in a great location near Times Square, where access to public transportation is very easy, as well as to restaurants, and Broadway shows. The hotel is very efficient and modern. The rooms are cozy, and very comfortable. The service is excellent, and the breakfast menu is delicious. I very much enjoyed my stay at the Motto in Times Square.

全般的に非常に良かったと思います。 ただ、一点だけ残念だったのが、荷物の預かりについてです。フロントは2階にあったのですが、1階のホテルの入り口で荷物を預ける際にかなり急かされてしまいました。こちらの荷物が非常に多かったというのもあるのですが、もう少し時間をとっていただけるとありがたかったかなという印象です ただ、その他の点については特に不満はなく、スタッフも親切な方ばかりで本当に素晴らしかったです。もし再びニューヨークに行く機会があればぜひ泊まりたいと思います。

タイムズスクエアから少し歩いたところにあります。部屋はコンパクトで、泊まるだけという感じです。1ヶ月前の予約でやや高かったので、旅行が決まったらすぐ予約するのがおすすめです。部屋の清潔感は問題ありませんでした。立地は良いですが、かなり都会なので、夜はサイレンなどの音が気になるかもです。私はそこまで気になりませんでした。

Two doormen stationed at the front entrance saw us retrieving our luggage from the cab trunk, but made no attempt to help. I had checked in a day earlier and was great full that the room was made available at 12 PM . They did tell us there was no view; I was okay with that as we are in NY regularly and at this trip it was not a priority. I haven’t stayed at this hotel in a few years, but remembered the excellent butler service and lovely accommodations, and was looking forward to it. The checkin felt like something one would expect at a Highway motel. No explanation of any services, no welcome drink, no Butler introductions, nobody accompanied you to the room or directed you to the elevator. The room had the tiniest window, with a curtain without a valance (# 1406) facing a wall a few feet away. No Natural light what so ever. The leather head rest on the bed was ripped on a couple of spots. It had only one not very comfortable lounge chair in a fairly large king room. So if you are a couple, you cannot even sit together for a cup of coffee. In the past at checkin the butler would introduce themselves, offer coffee , tea etc and make sure you were satisfied with the accommodations. We had ballet tickets for a matinee, so initially decided to just go with the flow. Went for a quick lunch at the Astor, paid around $170 for 2 ceaser salads, a bloody mary and a glass of Duvel Leroy Champagne. I have no problems paying premium prices for value , but $28 for a Bloody Mary with a celery stalk garnish and stoli vodka? They claimed to have invented it , but definitely not worth the price. When we returned back from the ballet and returned to the room , it seemed really depressing. They call it an interior room , but it could easily be in a windowless basement. We requested a room change and requested to speak to a manager. We were told the manager was downstairs and would call us back. We were going to dinner, so left the front desk our cell number. The manager ever returned the call. On our return when we requested a room change, we were told that they were completely sold out. At this point we were exhausted an decided to just let it go and returned to our room for a good nights sleep. It was around 10:30 PM, and there was a continuous loud rumbling sound. When we called the front desk , we were told that the noise was from their service elevator which was being used a lot that night as 2 of their 4 passenger elevators had been broken for a couple of days. They offered to now move us to another room. So at 11 Pm we had to get dressed and pack up to move to another room. The new room (1903), had a moldy smell. Got up next morning with a back ache as the bed was not comfortable. In the morning the moldy smell seems to have gotten even worse and I did report that. I was told it was because of air conditioning! We called the butler for coffee in the morning. The French press coffee arrived with c

環境: ホテルは古いですが、比較的清潔で、セントラルパークの階下にあり、ロケーションはとても良いです。 サービス: ウェイターはとてもフレンドリーで熱心に仕事をしており、率先して挨拶をしてくれます。トランプのシャンパンも頂きましたが、とても美味しかったです。 設備: 階下にはジムとスイミングプールがあり、人はほとんどいません。ホテルのフロントデスクが予約をお手伝いします。

部屋は比較的広くて清潔です。しかし、次の点においてサービスが本当に気に入りませんでした。 フロントデスク: 朝食が含まれていることを説明するのに 20 分かかりました。メールとアプリを見せましたが、そこには「含まれている」と明記されていました。 朝食: とてもシンプルなもので、おかわりにはとても時間がかかります。テーブルの横に立って、誰とも挨拶せずに携帯電話をスクロールしているウェイトレスに、コーヒーとその他の食事のおかわりを頼まなければなりませんでした。 シャトルバス: 午後 12 時にバスを予約しましたが、10 分前にホテルを出ると言われました。バスの運転手はバスのドアを開けず、5 本の指を出して待つように言いました。12 時にドアをノックして乗り込みましたが、運転手はとても失礼で、急いでいるのかと尋ね、午前 2 時から起きていたと文句を言いました。時間通りに空港に連れて行くのが彼の義務でした。乗車中​​、彼は何度も文句を言っていましたが、信じられませんでした。シャトルバスの運転手からこのような態度をとられたことは一度もありません。全体的にこのホテルは 4 つ星ホテルではありません。3 つ星以下です。