Hotel is helpful and friendly. Quick service. Front desk help me booking taxi. They explained to me all the hotel services clearly.
I dont use any hotel facilities.
I had 1 time breakfast on 1st day arrival. Food is variety and good.
Hotel is walking distance to Cascade and city centre. City is safe and alive at night.
Cascade can be seen from hotel window
Many restaurants/cafe walking distance from hotel open morning till 11pm. Very convenient.
Hotel très bien situé. Les chambres sont propres et plutôt assez grandes. La salle de bain était très bien. Chambre plutôt calme et bien équipée. L'accueil était bien. Le petit dejeuner est correct mais dans une salle un peu petite. Nous avons passé un bon moment.
Upon arrival to Yerevan our driver was directed to an address other the one I had booked with close proximity to Republic Square. Landlord carried our luggage's up from back alley of a restaurant, metal door cement stairs, and showed us his unit trying to promote it. After long arguments we agreed to stay three days. This was my first visit to homeland and it took me time to recover from the shock. At noon and after we checked out, next landlord called to tell us the address is going to be other the one we had booked online too. At this point, it was clear this was organized online hack of system or bookings. I told the landlord we are heading to the booked address to meet us there. We had luggage's and it started to rain. I had to let my daughter watch the luggage's at Republic square and walk to the unit where the second booking was. Two security guards approached us took the phone and gave it back saying you have no booking here. Four hours back and forth with no place to stay and under the rain in foreign land with my husband shivering under the tree and daughter stunned at the unprofessional behavior's of the people who are supposed to be in hospitality business and me running around looking for a place to stay and at the point of giving up, our path crossed with Manager of National Hotel, Sophia. Suddenly, we were at the care of a professional in hotel management and hospitality expert. She matched the price we were going to pay and gave us a unit on the spot. National hotel staff were ready to help us with different services and we settled down at a great location with all the amenities a tourist requires resting and catching up with where we left off. Next think we know, we are on a tour bus, touring the whole city. We met all kinds of people who made a difference. Sophia was the first to remind us that she was there for us if we needed anything. Pleasant to talk to, showed empathy, was responsive to our needs in a way that we decided to stick around and go nowhere else during the term of our visit. Fortunately we were able to cancel our next booking as well which had all of a sudden dropped from the list of ***********. I will follow up and investigate this further but in the meantime I owe Sophia a big thank you. I thank God for this miracle. I recommend the National Hotel and you can depend on it's manager Sophia. You will not be disappointed. Also, don't trust online booking as pictures you see might not exist and alternative solutions might not be what you were promised in the first place. Not all hotels provide same standard of service. We were lucky to end up with one that has high standards to deliver and commi**ent to satisfy visitors. We are forever gratefull. Much appreciated Sophia.
ゲゲストAfter four years away, my recent stay at this hotel was just as I remembered. The front desk staff is outstanding. They are friendly, helpful, and will go out of their way for guests. The breakfast crew, in the restaurant area, was just as wonderful. If there was anything I needed, I just had to ask. The hotel is across the street from Yerevan Park (recently renamed Diana Apcar Park). The park is a popular destination for locals. There are dining options in the park and on both sides of the street. Well known tourist destinations, such as Republic Square and Northern Avenue, are both short walks away. You will miss out on nothing, by staying at this location. And, you will gain so much more, from the amazing hospitality.
CCharme PI would like to highlight how professional your team are Tigran on check in was able to explain the terms and helped us with tour plan, and Anna and Christine whos always approachable. The breakfast team whos always on smile every morning and accommodating, Arthur whos flexible and very helpful. You have an amazing people and they deserve a raise!
ゲゲストI stayed in the hotel with my family for a short time , a couple of days I wasn’t sure if I should book this hotel considering the poor number of reviews about this place and some of them were confusing.. The hotel I have to tell you is located in the best part of the city and everything is around, few hotels in Yerevan have this privilege of location. The hotel was clean, spacious, and the staff was great and welcome! The only minus in my opinion was the breakfast which was kind of poor, there were not so many options, no fresh orange juice as well.. I had a lunch there with my family and the emotions were mixed..the food was tasty but unreasonably expensive for the category of the hotel, Prices comparing to the local economy were very high but I have to say the staff did an excellent job, service was great. The hotel in general is a great option and I would stay there again. Thank you people Room 114
ゲゲストИтак, почитав отзывы на данном ресурсе забронировали эту гостиницу. Итак по порядку: 1. По приезду чемодан донести никто не помог, ну да ладно, сама как-нибудь 2. Номер обставлен дешёвой мебелью которая уже шатается и трещит по швам 3. Очень грязно!!! Ковролин когда то был светло бежевый ( можно посмотреть на лестнице которой мало пользуются) стал темно серого цвета 4. Плитка в сан узле в нескольких местах расколота 5. Воды горячей нет, скорее тёплая 6. Всё стены обшарпаные 7. Самое важное! Ужасные матрасы, пружины впиваются в спину. Уж на этом то можно было бы не экономить! Ведь люди прежде всего в отель приезжают чтобы отдохнуть от дороги. 8. Розетки 2, одна в ванной, одна глубоко за мебелью. Как заряжать телефон не понятно. 9. Вид из окна на когда то хороший сквер, в котором сейчас валяются грязные тряпки мусор и автомобильные покрышки. 10. Лифт работает только один. В час пик когда всё идут на завтрак ждать его бесполезно. 11. Если вы как я не любитель рано вставать, то на завтрак рассчитывать не стоит. Во первых потому что вы просто не найдете чистый стол, убирать их не торопятся. Во вторых всё будет уже холодное. Еда выглядит не аппетитно, ассортимент очень скудный. Европейского завтрака вы тут не найдете. Непонятный салат и сосиска с вашей... Как то так. Чашки для чая размером с напёрсток. Когда я попросила чашку побольше, выяснилось что у них других нет. И всё бы ничего, если бы например было две звезды. Но на стене у лифтов мы видим гордые четыре. Господа, подтяните уровень отеля, уберите одну звезду и сделайте хотя бы честные три! А так это просто развод какой то! Лично я больше ни ногой!