「The hotel rooms are quite small. Excellent lounge and meeting space. Functional but effective breakfast. Just by the mall which is very convenient with an excellent spa」
「The location is excellent, and the staff are friendly. Although the room is somewhat small, it is clean. However, there was no blanket on the bed on the first night, so it felt cold, and I was bitten by insects on the last night.」
Hotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
Booked this hotel, ticking search boxes for pool and steam room.
Hotel itself was fine but there was no swimming pool and their steam room was out of order!
Their food was good as was their service at breakfast.
It had a charge to use the executive lounge facilities even though I had paid for executive floor room, NO NO! You don't double charge your guests!
The hotel kindly moved me to Holiday Inn which had those facilities.
I ask Trip.com yet again to ensure that your hotel descriptions are accurate.
I have lost 271gbp due to this error and yet Trip.com only want to compensate me 100gbp.
So booking through trip.com I just lost 171gbp!
Trip.com you need to start to take care of your customers; what is the point of my diamond membership with you if I am simply going to be ripped off?
I would NOT stay at this hotel again even though they advertise to be 5 star but have NO pool and they charge you for executive lounge, please take a leaf from your competitors who offer such services and it is all inclusive when you pay for executive room. Dismayed business traveller!!
素晴らしい心のこもったスタッフはいつも余分なマイルを喜んで行きます!部屋は大丈夫でした、部屋にいくつかのソファまたは机と椅子、アイロンとアイロン台で改善することができます。これらの小さなアイテムは、滞在をより快適にするのに長い道のりを歩みます。WiFiはURGENCYの問題として動作する必要があります。街を離れているため、通信は旅行者にとって鍵です。 @ all に接続できませんでした!これを早く整理してください!そうでなければ、絶好のロケーションと雰囲気!