I really enjoyed my stay at this hotel, the room was spotless, comfortable, and thoughtfully stocked with plenty of extras. However, I was a bit disappointed to find that the spa, which was one of the reasons I chose this hotel, was closed during my visit. The lobby coffee shop was also not open when we enquired about it, which meant we had to go elsewhere for coffee and a massage. Overall, it was a lovely hotel, but I would have appreciated being informed in advance that some of the advertised amenities were unavailable.
ゲゲスト服务非常好, 气感也很好。 他们很关心食物的质量。 抹茶很好喝。
Really enjoyed my stay Manju! It’s an amazing place. You can tell they put a lot of heart in everything they do here. I loved the food, my body felt great after. They use good oil and salt, which is important for me as I have a sensitive gut. The energy of the place is great too. The tatami mat are very comfortable. They also have many different holistic healing services here. I have tried the sound bath, tarot reading, gong bath and private one on one healing session. All of them were great. The one on one session were especially awesome. I felt much lighter and more grounded within myself after. Highly recommend if you’re looking to experience ancient + modern Chinese healing arts and a wholesome place to stay!
ゲゲストWe loved our stay at Westin Yichang. A new hotel opened in 2025. It is located at the riverside with stunning river view. A bit away from the city centre but we used didi to travel around with no problem. We absolutely love where we stay. During the day we were on tour bus or away for sightseeing, in the evening we would take the kids for a swim at the indoor swimming pool. The pool is super clean and warm and its huge. You would need to wear head cover which they sell around 3 yuan. After swimming, we would catch didi to a restaurant. Didi ride is super cheap too.
The room is huge (we booked 2 beds - 2 adults and 2 kids). Beds are comfortable. The pillows might be a tad too fluffy for my liking - but thats just personal preference.
Daily housekeeping and amenities replacements which we appreciated.
Services are amazing - everyone is very friendly and kind. They dont speak much English but they tried real hard to help. Should not have any problem communicating if you download the translator apps (we did not 😅)
We loved everything about Westin Yichang - but the real star is the swimming pool for the kids to swim around in the evening.
The downside:
The dining options are a let down. It took too long to wait for the food (we were the only guests that night). And the food did not impress us.
Overall: love Westin Yichang and would stay there again next time.
ゲゲストMy recent stay was nothing short of delightful, thanks to the exceptional service and the genuine care extended by the staffs, particularly those in the lounge service, where the team went above and beyond to ensure my comfort and satisfaction. They were attentive to my every need, whether it was providing recommendations for nearby attractions, offering refreshments, or simply ensuring that I had a pleasant and relaxing environment to unwind in.
A special shout out to Amber, Camile, Anthea and Joe, who truly made my stay a wonderful one. Their understanding and caring attitude were evident in every interaction. They took the time to get to know me, listened to my preferences, and made genuine efforts to accommodate my needs and always made sure to go the extra mile.
Their dedication and professionalism are definitely assets to the hotel. I would highly recommend this hotel to anyone looking for a comfortable, relaxing, and memorable stay.