Very clean and spacious room with a fantastic view of the sea/beach. Can watch the sun rises over the horizon.
Modern bathroom gadgets that include an auto flush WC cistern for each use. Very comfortable bed.
Very helpful and kind reception staff.
Value for money!
It's been a while since I last stayed in a hotel of this category: mammoth-sized with hundreds of rooms, endless amenities and army of staff. While this category of hotels considers itself mid-range, from my perspective they are almost always overpriced. Not this one! I found it more than affordable and I would definitely stay longer or would come again when the chance comes. I enjoyed the feel of anonimity granted by the size of the establishment, the size of my room and bed, as well as the location. It was clean, especially for China, and well equipped with amenities. I had a great rest there.
-Excellent location. Hotel sits right on a busy avenue, across the street from the bus terminal, train station and many restaurants, stores etc
-Very big and very nice rooms!
-Front desk and cleaning staff not personable. Front desk ladies are particularly cold and distant.
-Excellent low rates. Unbeatable!
All in all a great hotel.... except front desk staff.
The hotel was pretty clean, quiet and the room has very good smell, the tv has good programs, I highly recommend this hotel to whoever wants to visit Shijiazhuang
GGlenysMThe Modern Crystal Hotel in Baoding is only a 2 minute walk to & from Baoding Railway Station and there are lots of small shops and places to eat, as well as a shopping mall nearby which includes an Apple store!
The hotel is quite old and some parts of the rooms I saw were badly in need of refurbishing, but the customer service is excellent. Every staff member I dealt with during my 3 night stay was wonderful …. the Reception staff, and the lovely ladies who clean the rooms and work in the dining room were all consistently and naturally extremely helpful and friendly to me ☺️
The Reception staff ask if you use WeChat, which is great, because you can message them if you need to ask anything and they respond immediately. One of the young guys on Reception went out of his way to help me when the sole of my shoe came away from my shoe, by trying to find a shoe repair shop (there wasn’t one) and then finding & ordering shoe repair glue on Amazon China for me and delivering it to me in my room an hour later! That kind of service is really heartwarming to a foreign traveller 💜
There is a hotel laundry available for guests to use, which was great! BYO laundry detergent.
The only real issue - and it’s a major issue - was that smoking is allowed (and encouraged) in the hotel, which, as an Australian, I find shocking and quite unacceptable in this day & age of global “no smoking” health laws.
The first room I was allocated smelt so badly of cigarette smoke, I couldn’t stay in it and requested a clean smelling room. The Reception staff complied immediately, and the 2nd room was much better, although it also had a very faint cigarette smell which was not ideal because it spoils the enjoyment of the room, and a No Smoking room should not smell of cigarette smoke at all, but I assume that every room was probably the same. Even the lifts & foyers on each floor smelt badly of cigarette smoke, and it wasn’t nice to see ashtrays everywhere.
I have found the same problem in other hotels in China on this visit, more than ever before, and it’s really not pleasant for those of us who hate the smell of cigarette smoke and also get headaches from the horrible smell. It’s a shame, because no matter how excellent the customer service is, the cigarette smoking would prevent me from booking there again, or recommending it to anyone. Pity 😟
RRAWABIBy the way, I am very satisfied with the check-in experience. The lobby is large and the environment is very good, especially the front desk service is super super super good!!!! YoYO check-in is fast, the room is fully equipped, and the bed is very comfortable, which is very good!