The whole stay was good, first class stay , my Fiancé is in a wheelchair, the room was a great help designed to help with her disability, The Staff was helpful to make our stay great, would recommend the Grove Hotel to anyone.
Great location , rooms are nice, clean and modern. Good value included breakfast which was good , except only scrambled eggs ,no fried eggs.
Parking was expensive at £15:50 and a long walk in the rain.
Staff were personable and efficient . I stay in Bournemouth often ,so would stay here again
We stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks.
Rooms & Amenities:
The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene.
Staff & Service:
The staff were very friendly and welcoming, which made the stay more pleasant.
Facilities & Atmosphere:
The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing!
Other Notes:
The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place.
Food:
The full English breakfast was genuinely very good — one of the highlights of our stay.
Overall Value:
The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms.
Things in the room not working, like air conditioning conditioning in this extreme heat, wall light, not working, blinds falling down, some staff that are not very helpful. The hotel itself looks nice restaurant and bar.
First time at a Holiday inn. The staff very welcoming and helpful, and the room was spotless.
2 night stay and the included breakfast was top notch. Help yourself cooked breakfast. Large and very comfy bed, amenities were great. Double shower and toiletries all readily available.
Decent beer as well.
But just remember to take change if you're not paying by card as they don't have any.
Looking forward to going back early next year.
ゲゲストGreat location, close to town and the beach, if they refurbished the hotel the price wouldn’t be such a bargain. Keep expectations low and just need some ware to sleep you be happy.
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
JJahangir JaneWe stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks.
Rooms & Amenities:
The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene.
Staff & Service:
The staff were very friendly and welcoming, which made the stay more pleasant.
Facilities & Atmosphere:
The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing!
Other Notes:
The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place.
Food:
The full English breakfast was genuinely very good — one of the highlights of our stay.
Overall Value:
The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms.
SShaibalNeeds some improvement in cleanliness. The hot water jug wasn't clean. I haven't complained as I have not used it. All restaurants, bars and bus stands are within 10-20 mins walking distance. The location is quiet, but enjoyable. Recommend for staying with family.
ゲゲストGreat location , rooms are nice, clean and modern. Good value included breakfast which was good , except only scrambled eggs ,no fried eggs.
Parking was expensive at £15:50 and a long walk in the rain.
Staff were personable and efficient . I stay in Bournemouth often ,so would stay here again
ゲゲストBooked as a last minute, lovely hotel.. Reception staff could not of been more helpful. We got upgraded to a sea view, and the room was spacious & lovely. .. there’s a lovely grandness to the hotel , so I felt sad that the smallest of Maintenon job that I noticed let it down, for example , the conference room opposite the reception curtain we’re hanging off it’s rail. So simple to rectify I’m sure.
Bar drinks, VERY overly priced .
Didn’t use the Spa as closed at 6pm .
I would return to this hotel., as stated the reception ladies were smiley, & helpful.