Overal value for money. Our room.was clean and comfortable.
Front desk/reception Rees was veey nuce ane polite.
A few things to note - hotel is quite worn out. Carpets do need to be changed in my opinion.
Breakfast was very very basic, but at least they cooked bouled eggs for me.
Swimming pool is very small and pretty cold. But we managed to swim.
We had a very pleasant stay at the Heathlands Hotel in Bournemouth and would happily recommend it. The location is great, making it easy to explore the area.
The staff were very friendly and professional throughout our stay. When we checked out, we asked if we could leave our luggage so we could continue exploring Bournemouth, and they kindly agreed — which was incredibly helpful and much appreciated.
Breakfast was delicious and a great way to start the day.
Overall, a lovely stay with excellent service. We would definitely return.
Dijana
A lovely pub/hotel in a central location in Poole. The staff were extremely friendly and helpful, sorting out an issue with my booking easily. No complaints and looking forward to staying here again
The whole stay was good, first class stay , my Fiancé is in a wheelchair, the room was a great help designed to help with her disability, The Staff was helpful to make our stay great, would recommend the Grove Hotel to anyone.
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DDijana VWe had a very pleasant stay at the Heathlands Hotel in Bournemouth and would happily recommend it. The location is great, making it easy to explore the area.
The staff were very friendly and professional throughout our stay. When we checked out, we asked if we could leave our luggage so we could continue exploring Bournemouth, and they kindly agreed — which was incredibly helpful and much appreciated.
Breakfast was delicious and a great way to start the day.
Overall, a lovely stay with excellent service. We would definitely return.
Dijana
ゲゲストGreat location, close to town and the beach, if they refurbished the hotel the price wouldn’t be such a bargain. Keep expectations low and just need some ware to sleep you be happy.
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
ゲゲストWe came here for a relaxing weekend. We had just that. The staff were lovely and so helpful. Especially Jean-luc the duty manager. The room had a lovely sea view. On the right Bournemouth pier and to the left Boscombe. The room was clean and had everything we needed. Yes there was a fridge. The bed was comfortable. And linens were changed daily. We used the sauna and the indoor pool. Also all very lovely. We had no problem with parking either. A short 15- 20 min walk to Bournemouth pier. Stopped along the way at a lovely beach bar/restaurant. We even extended our stay because we were having such a lovely time. We will definitely be back. Thank you to the staff for making our much needed break away as lovely as it was!
JJelenaBagmaOveral value for money. Our room.was clean and comfortable.
Front desk/reception Rees was veey nuce ane polite.
A few things to note - hotel is quite worn out. Carpets do need to be changed in my opinion.
Breakfast was very very basic, but at least they cooked bouled eggs for me.
Swimming pool is very small and pretty cold. But we managed to swim.
ゲゲストTypical UK seaside hotel, in need of re-furbishing. We paid a lot for the small, badly furnished bedroom, but it was one of the busiest weekends of the year. Friendly, helpful staff. Chloe in the bar was a star. Pleasant walk through the park to the beach.
NNazlie DalwaiI enjoyed the location of this hotel. It was so close to the beach. The hotel did not serve breakfast due to construction I assume. However the sister hotel next door , the Carlton treated us as their own guests.
The rooms were roomy and clean when we arrived.
Towels and bedding clean and super white. Bed was comfy, view spectacular even if we did not have a front facing view. Side view still provided a good view of the sea.
East cliff was in walking distance of city centre and beaches.
Lots of eating establishments on beaches and city centre.
A QR code at reception need to be scanned and service requested if you needed any room services.
Due to our short stay, we did not request any services.
Breakfast at Carlton very good. Sustained us while we spent whole morning into late afternoon at the stunning beaches.
Staff were extremely helpful and friendly. Cost was reasonable.
Hotel reception area is beautiful. Our hotel stay was fit for the purpose we intended for our short stay.