アメリカアラスカ州の3つ星ホテル

This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.

酒店環境很好，很乾凈！大堂有棕熊和狼的標本，很壯觀，還有免費的自助咖啡機和熱水，這對於從外面零下四十度回來的我太重要了！！！ 但是！！！酒店完全沒有服務，住了五天從來不給收拾房間，不知道是不是美國的酒店都這樣

這家酒店地理位置非常好，酒店對面就是6小時和8小時日遊的遊船公司碼頭。周邊都是餐館和禮品店。5-9月的市運營免費循環巴士的起點也在酒店馬路對面。酒店每層都有微波爐。特別點贊是酒店特別給予12點提前入住（搭巴士到達的客人基本都是9-12點）。酒店性價比是最值得。

The view from my room faces the ocean but the location at the end of Homer Spit isn’t exactly the best place to be because it takes 15mins walk to get to the centre where eateries, shops and ferries are located especially if you’re like me having to carry camera equipment. Taxi services tend to be slow at peak hours. Housekeeping is not efficient and needs to be reminded despite hanging the card out. Cups are not washed and bed is not made unless the card in the room(no card was placed in my room)is completed which was the excuse they gave. This happened for 5x out of my 9 nights where the other 4, I opted for no disturbance . Breakfast is buffet style but limited selection. My stay was over 9 nights. I have to return for another 3 nights on organised tour group. I informed receptionist upon checkout to put me in the same room. The answer is NO. The level of service at front desk and housekeeping needs improvement except for a special lady, Lena who is exceptionally friendly and helpful. All in all, there is no value for money.

場所は良いです、国立公園とビジターセンターに非常に近い。レストランとコーヒーショップ、シャトルバスがあります。ホテルは非常に古く、完全なアップグレードが必要です。ファンは非常に古くて騒しいです。隣の部屋でシャワー/寝台を使用すると、はっきりと聞こえます。すべてのタオル/シートは、小さく、硬く、汚れた色で、変更なしで長年使用する必要があります。裏口には鍵がなく、代わりに木製の棒を使用しています。クリーナーとフロントデスクは訓練を受けていません。彼らは私たちにツアーに間違った指示を与え、結局私たちはそれを逃しました。清掃員にルームサービスを依頼したとき、2人のマネージャーが入ってきて、なぜルームサービスが必要なのか尋ねました(新しいタオルを持ってゴミを取り除くだけです)。チェックアウト時に荷物の移動料金に44ドルが請求されました(チェックイン時に通知されませんでした)。このエリアの他のホテルと比較して、価格ははるかに高いです。プリンセスロッジクロスロードははるかに良い選択ですが、予約したときは満員でした

Strategic location hotel, near airport with airport shuttle, and affordable price. Some restaurant nearby. The staffs are friendly and helpful, breakfast complimentary. Room spacious, clean and nice.

Although the hotel is still pretty new, there's a frightening amount of wear and tear already present on all furniture, doors and walls. While the cleanliness is as expected, sound insulation is non-existant, which is why it was hard to sleep when you could hear every vehicle outside as loud as if you were standing next to it (and our room was on the highest floor). Neither the check-in lady at the front desk nor the kitchen staff were very friendly. The breakfast was probably the worst we ever had. It's advertised from 6:30-9:30am but when we arrived at 7am, most must-have items like bagels were already gone and weren't refilled. Also, the pancake machine was broken. All in all, it was a very disappointing stay.

衞生：比較乾淨， 設施：房間很大，裝修有點陳舊 機場接送[雙向]:非常方便，告知前台幾分鐘就能上車，幾分鐘就到機場，交通非常方便 服務：連續住宿毛巾是不換的，如果想換要自己去前台拿的 環境：胡得湖水上飛機基地附近

ノーザン スカイ ロッジに滞在することは信じられないほどの経験であり、オーロラを眺めるのに最適な場所でした。 2 泊しましたが、両方の夜にオーロラを見ました!雰囲気はとても暖かく居心地が良く、素晴らしいリビング エリアと設備の整ったキッチンがあります。雪の中で温かいコーヒーとココアで朝食をとるのは魔法のようなものでした。レンタカーを借りて、街から約 30 分運転する必要がありますが、街の明かりから離れることは、最も澄んだオーロラの景色にとって不可欠であるため、それだけの価値があります。本当に究極の体験でした!!!

Stay at ramada was a 4/5 with early check in and nice and supportive staff. Location was near and walkable from downtown. Every excursion pickup point is literally 5-10min walkable from hotel. Only reasons for not giving 5/5 are 1. Room Phone was not working 2. Temperature control of Shower if our room was not working though they did provide alternate room just for shower purpose I would recommend this hotel for nearness to downtown and especially friendly staff