TTDHOThe room’s location is excellent, and the cleanliness is impeccable. The decor materials are high-end. The only issue is during breakfast—you need to be cautious as they mix included breakfast items with paid ones. If you’re not careful, you might order a paid item by mistake. They don’t explain this upfront. We complained, and we heard five other tourists from the US also complaining about unfair charges. Even though breakfast was included, who would know a large fruit platter costs extra while a small one doesn’t? When we raised this with the front desk, a slightly overweight young woman had a very poor attitude.
ゲゲストI would have given them a higher score but we had a few issues.
First the restaurant and bar were closed on one of the 2 nights we stayed. For a premium cost hotel I would expect to be able to get a drink in the bar.
Breakfast was really poor. It was included in our rate but consisted of stale croissant and pan au chocolat. Poor selection of cured meat and cheese and one bowl of fruit salad. No toast.
I asked for an egg and my daughter a crepe. We were charged an extra £25!
Hotel was otherwise in a good location and rooms were lovely.
New member of staff had started that day and he was brilliant.
SSasa PigThis hotel has a private pier, making it very convenient for guests to arrive directly by water taxi. The hotel garden is beautiful, and the rooms offer open, scenic views that perfectly capture the charm and atmosphere of Venice. The staff are friendly and welcoming. There were a few minor issues, such as bottled water not being replenished in one of the rooms, but overall, the atmosphere was wonderful. I would definitely recommend this hotel.
BBIN HAOODAHMy stay at Grand Hotel Savoia Cortina d’Ampezzo, A Radisson Collection Hotel, was truly wonderful. The staff were very friendly, and both the room and the suite were amazing – everything was clean and the services were excellent. I booked a suite and a room, and everything in the hotel was beautiful, from the smallest details to the largest. The restaurant was also delicious, especially the sardines. Thank you for a perfect stay.