メキシコハリスコ州の4つ星ホテル

予約したダブルルームは、最初は写真からどれだけ広としているかわかりませんでした。入ってみると、スペースが大きすぎて、住み心地が良く、衛生状態もとてもきれいで、朝食の選択肢もたくさんありました。

私は通常否定的なコメントを投稿しませんが、これが他の旅行者が情報に基づいた選択をするのに役立つなら、いくつかお知らせしたいと思いました。まず、オーシャンビューのジュニアスイートを予約しました。部屋はとても素敵で広としています。しかし、私たちの海の景色は実際には電話の棒と電線と路地のクラブの茅葺き屋根のようです。私たちの元の部屋は4階にあり、最初の夜は外の豪雨のために屋根が急に漏れました。それはほとんど掃除され、私たちは朝、部屋を移動する必要があることをフロントデスクに知らせるように言われました。 すべてを再梱包する不便さのために、アップグレードされた部屋を与えたと思いました。代わりに、3階のジュニアオーシャンビュースイートをワイヤーと屋上を間近で見ることができます。この部屋にはパティオチェアも1つしかなかったので、パティオに座りたくても一緒にいられなかったでしょう。リゾート自体には素敵な設備があります。

We upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.

The hotel is an absolute gem—brand new and impeccably maintained! Don’t let the 1km unpaved access road intimidate you (we were at first); as you approach, the stunning building emerges like a sparkling reward at the end of the tunnel! 😀 One side offers a glimpse of the Mayan pyramid’s peak—pure magic! The other side overlooks the spacious pool and lush gardens. No matter your room’s view, you’re in for a treat. All the staff are incredibly friendly and welcoming. Room service is a steal—totally worth it. The pool is inviting, though the water felt just a touch chilly to me.

素晴らしいロケーション、非常に重いスタッフ、素晴らしいレストランとリビングルームのリビングルームとバー、そして景色と海への入り口

Nice hotel. The food was generally good quality with various choices. The rooms were small and had to pay high premium for a more quiet part or you got the noisy ones by the lift or street view.  Reception stuff are really unwelcoming, unhelpful except David. Generally rate the service low all around except the restaurant staff. Would not go back, much nicer choices in Nurvo Vallarta.

They were having a power disruption (only partial power) when I arrived for check in. Things happen; but the way they were dealing with it was exceptional. The desk staff did everything they could to minimize the impact to the arriving guests until full power was restored. The only problem I had was that Trip stated they have an airport shuttle. They did not.  It seems that may have been canceled recently (benefit of the doubt) and Trip has not updated their information. That may be more Trips’s failing more than the hotel. It seems the responsibility of keeping Trip’s information accurate falls on Trip, not the individual vendors.

You can’t beat the location which is why we have returned several times. The rooms are simple with no frills. This time we were given a room that smelled badly or mold. It made it hard to sleep and in the morning I could see a lot of mold coming through the paint in the ceiling and a lot on the walls in the bathroom. I told the front desk and they got us a much better room a few hrs lately. The staff is great, and the pool is nice and family friendly. Beach chairs and umbrellas are also great.

Really nice place overall, very welcoming and kind staff, great location, modern, clean. I would highly recommend it and I would stay again.

酒店位置到機場不堵車情況下40分鐘，在展館附近。附近小吃購物很方便，治安好，連住六天！非常推薦，保潔打掃衞生也非常積極