Check in was perfect, I was given a upgraded junior suite overlooking the garden and pool. Staff was welcoming and helpful. Food was good service excellent. I like that the hotel still has some Mexican charm vs being updated to conform with the modern polished look. Room was very comfortable, ac worked exceptionally well. Everything about the hotel was up to standard, can’t say enough about it. Highly recommended.
El personal fue muy amable, ingresamos y salimos del lugar algunas veces por la madrugada, y siempre fueron muy serviciales. Una gran ventaja es que hay estacionamiento. Las instalaciones muy cómodas.
Sólo no pudimos utilizar la televisión en funciones como proyectar pantalla o conectarnos a Internet.
Todo el personal fue encantador. La ubicación perfecta al lado de Chichén Itzá.
La calidad de la comida del restaurante muy buena. Precios acordes. Todo muy bie
匿匿名ユーザーWe upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.
KKatieNice hotel. The food was generally good quality with various choices. The rooms were small and had to pay high premium for a more quiet part or you got the noisy ones by the lift or street view.
Reception stuff are really unwelcoming, unhelpful except David. Generally rate the service low all around except the restaurant staff.
Would not go back, much nicer choices in Nurvo Vallarta.
ゲゲストCheck in was perfect, I was given a upgraded junior suite overlooking the garden and pool. Staff was welcoming and helpful. Food was good service excellent. I like that the hotel still has some Mexican charm vs being updated to conform with the modern polished look. Room was very comfortable, ac worked exceptionally well. Everything about the hotel was up to standard, can’t say enough about it. Highly recommended.
ゲゲストi recomend the hotel, is clean, the rooms, the pool, hallways, bathroom, beds, the restaurant, everything is clean, honestly was a surprise for me, ( i was in The Hard Rock Hotel 6 months ago in a Jr. Suite, and thats expensice, smell bad, i have some compleins with that Hotel) but in Radisson Tapatio Guadalajara i have a good experience, the buffet is plenty delicious, the service is excellent, i was for 6 days and everything was excellent! definitely i came back.
Also the rooms are big and very quiet, my girls an i was very satisfied.