Really disappointing. The hotel is not nice at all. In The gym is broken gear. Holes in the wall. The receptionist is a sample how service person should never behave!!! Rude, busy on her phone. Very unprofessional und unmotivated. Poor English and no German. For check-in she gave me a form in Hungarian only and wanted me to sign something I could - obviously, as non-Hungarian- not understand. As I understood, they have it in English too, but she printed it out in HU and didn’t want to print it again. The restaurant was closed at 8pm. Because it is Sunday, as we were told. Maybe the receptionist could offer drinks at least, if the managers would be interested in service …? The elevator is reachable only from the restaurant, otherwise you have to use the stairs. Lucky us, we are young and healthy. I do not recommend this hotel, choose something else.
- radka_kr
スタッフはとてもフレンドリーで、ホテルでツアーガイドをくれました
- ゲスト