It was my second time staying at this hotel. The staff were friendly and tried their best to arrange an early check-in for me even though it was only about 30 -40 minutes earlier than the official check-in time. Ryan and the manager were both very helpful.
The housekeeping staff were also super friendly. I accidentally went to the wrong building and they kindly helped me out. The hotel was clean and tidy as usual.
However, there are two things I need to complain about. First, the TVs in the room were still logged into the previous guests Netflix accounts. I couldn’t find a way to log them out so I ended up using their accounts to watch a movie which was a bit weird and concerning.
Second, the room door didn’t close properly. I didn’t realize it until I returned to the room a few hours later. I then figured out that you have to pull the door very hard to get it to fully close otherwise people can get into your room without access code.
- 匿名ユーザー
Really enjoy the suite set up, cozy and clean. Cleaning service every 6-day could be a bit long. Our waterfront suite is so easy to access and to take a walk outside, very nice.
The water pipes are a bit noisy at night while sleeping but acceptable, we drop back to sleep quickly.
- ゲスト