I had a very disappointing experience with Trisara Villas and Residences Phuket. After booking under the impression that I was only holding the room with no immediate charges, my card was charged right away. When I needed to cancel just a few hours later due to unforeseen circumstances, the hotel refused to process a refund and showed no willingness to assist, despite my repeated efforts. It’s frustrating to see a hotel prioritize profit over customer service. I strongly advise against booking with Trisara Villas, especially if your plans might change. Their inflexibility and disregard for guest satisfaction are truly shocking. Look elsewhere for accommodations that treat guests with fairness and respect.
- Geraldine C
トリサラでの素晴らしい体験。究極の贅沢と最高の独占性。空港に着いた瞬間から、素晴らしいサービス、素晴らしい食事、美しい景色で、人生最高のひとときを過ごす準備ができています。妻の 30 歳の誕生日を祝いましたが、スタッフはとても親切で、特別で思い出に残る体験になりました。
絶対にまた来ます。プーケットで贅沢でプライベートな体験をお探しの方に強くお勧めします。
- ゲスト