WOW! My wife and I stay at every level of hotels from Best Western To The Roosevelt to Waldorf Astorias...This one impressed. First of all, the Valet was absolutely their for every guest. Non-judgemental about having a motorcycle delivered to their location, they were even curious about the BMW r1800! Travis (I believe his name was, he is the boss) has an incredible crew, as he himself was very pro-active. Friendliest and most responsive valet service I have ever seen! The Front Desk.. Attentive and welcoming. Very knowledgeable and expeditious in their service. As you walk through the beautiful lobby, the front desk is right to your right, along with the concierge (Dave ROCKS!)...no lines (On Memorial Day), and forthrite information. The Food... So delicious, The rooftop dining had a more casual atmosphere, with beautiful view of the Bev Hills Mountains. The menu is delicious, and (relatively) cheap. About $200.00 will get you a ice dinner, dessert and wine. All with great service. They have a new wine manager, at the time this review was written, who is full of knowledge and energy. The first floor restaurant, Espelette, has a new Executive Chef, Stephen..French...Lively personality and loves greeting his guests. My recommendations? Try the Bronzini, both restaurants are superb. The rooftop makes it over potato, with asparagus, while Espelette allows the fish to shine utilizing sides to compliment. The fish in Espelette is dried for 72+ hours, and is full of flavor..The true winner, though is the eggs benedict...OMG the creamiest Hollandaise I have ever had the joy of tasting bar none! The eggs Benedict is served with either ham or salmon, try both! And the service is incredible! The Room... Beautifully appointed with a touch of class..A mattress on the bed worthy of this level hotel..And maid service multiple times a day, and on call. So you never come back to a messy room! 24 hour in room dining... The Bad.. The only issues we ran into were considered minimal..and IMO, no fault of this property. The reservation people claimed they were at the hotel...they were not..the gave us misinformation, which is par for the course with hilton reservations...a never ending battle. And the house car did not show for the pick-up..the concierge said that the driver had called wondering where we were, and we called wondering where he was! I still give this property 5/5.
- ゲスト
This is an amazingly beautiful hotel. The lobby, each floor, the roof and the rooms are outstanding. I don’t think the photos on the website do it justice. The check-in was easy and quick. The staff are very friendly. Great features like complimentary car to take you to local restaurants. Housekeeping are superb, their service is really on demand. Switch on service button and all is taken care of. The rooms are beautiful. Luxurious and comfortable. Roof top pool is very nice as is the roof bar. The staff remember your names and welcome you back each day. Couldn’t fault the hotel and we are actively seeking out other Waldorfs in the hope that they are as good as the Beverly Hills hotel.
- ゲスト