During my stay at Sleep in Guarulhos in São Paulo, Brazil, booked through Trip.com, I encountered exceptional service from start to finish. The reception staff demonstrated impeccable customer service, promptly addressing a small issue with my booking without any hassle on my part. Their efficiency and professionalism ensured that my stay got off to a smooth start, allowing me to relax and enjoy my time at the hotel.
As a parent travelling with my 4-month-old, I was particularly impressed by the thoughtful amenities provided by the hotel. They provided a cot for my baby, which was not only of excellent size but also incredibly comfortable. It's always a relief to find accommodations that cater to the needs of families and Sleep in Guarulhos exceeded my expectations in this regard.
Of course, one of the highlights of my stay was the breakfast buffet, which offered an impressive array of options to suit every palate. From continental favourites to hearty breakfast dishes, there was something for everyone, and the quality of the food was outstanding.
Overall, my experience at Sleep in Guarulhos booked through Trip.com was nothing short of excellent. From the exemplary customer service at the reception to the comfortable accommodations and delicious breakfast options, every aspect of my stay was memorable and enjoyable. I wouldn't hesitate to recommend this hotel to fellow travellers looking for a wonderful experience in São Paulo.
- Isa Valentic
とても素敵なベッド、リネンは清潔で、状態が良い。空港と送迎を利用する人にとっては最高のロケーションです(1時間ごとに無料、フロントで予約する必要があります)部屋は基本的な改装が必要で、シャワーは悪くなりかけています。シンクの下に水漏れがありました。フロントのサービスはほとんど失礼で、どこにも旅行の予約が見つかりませんでした。メイドは素晴らしく、親切で、素晴らしいサービスで、私が要求したものはすべて提供してくれました(枕も2つありました)。朝食は利用しませんでしたが、フロントにはいくつかのニーズに応えられるちょっとした便利さがありました。近くにレストランやスナックバーはありませんが、Ifood を通じて迅速なサービスを提供しています。エアコンとテレビはうまくいきました。インターネットは常に再接続し続ける必要があります。有料の委託駐車場です。
- ゲスト