Can Ribera by Zafiroはムロにある宿泊施設で、パルマヨットクラブまで47km以内、パルマ港まで47km以内です。4つ星のホテルで、無料WiFi、屋外プール、テラスを提供しています。このホテルはホットタブとツアーデスクを提供しています。
Can Ribera by Zafiroのエアコン付きのお部屋にはワードローブ、コーヒーメーカー、セーフティボックス、薄型テレビ、専用バスルーム(シャワー付)が備わります。この宿泊施設のお部屋にはそれぞれベッドリネンとタオルが備わります。
Can Ribera by Zafiroではビュッフェの朝食を楽しめます。
Can Ribera by Zafiroからソンビダまで49km、ナトゥラル・デ・ラルブフェラ・デ・マリョルカ公園まで14kmです。パルマ・デ・マヨルカ空港まで51kmです。
We stayed for four nights as a group of six people in three rooms. There were some good points: many staff members were friendly, the hotel is very close to the beach, and the restaurant offered a good variety of food.
However, the overall experience was disappointing.
The biggest issue was cleanliness. The bath towel in the room was extremely dirty, and I only noticed it after using it. The chair in the room was also full of small hairs, and the lid of the kettle had mould on it.
There were also several service and follow-up problems. The safe in the room was not working and was never fixed. We selected the green cleaning policy, which should include free minibar service, but the minibar was never provided or refilled during our stay. We reported this to the front desk four times, but nothing was resolved.
Communication also needs improvement. I booked a spa treatment through the app, but when I arrived, I was told it was only a “request” and not a confirmed appointment. In addition, when I called the front desk, my call was cut off before I finished speaking, and this happened twice.
Finally, although we booked full board, no drinks were included at dinner, and even still water had to be paid for separately. This was not clearly explained.
Overall, the location, food variety and some staff were good, but the repeated cleanliness, maintenance and service issues made the stay fall below expectations.de